We offer following Insurance policies under

Business Interruption Insurance/Loss of Profit Insurance
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Business Interruption Insurance/Loss of Profit Insurance

From a burst pipe to mechanical failure, there are numerous risks that could affect your business. Business Interruption insurance is designed to protect the turnover of your company following an event that results in a loss
It allows you to focus on getting your business back on its feet by maintaining your cash flow. Loss of Profits policy is intended to cover loss of “Gross Profit” following material damage as a result of fire, lightning, Storm, hurricane, earthquake, volcanic eruption, flood, impact damage, etc. (or other insured peril) at your premises.
This policy operates only when there is an admissible claim under the property material damage policy. Subject to certain limitations, this includes additional expenditure which is incurred for the sole purpose of avoiding or reducing a reduction in turnover.

In simplest terms the business interruption policy is designed to restore the business to the same financial position as if the loss had not occurred.
To obtain Loss of Profits, it is always essential that you have a Material Damage policy in force, covering your premises for the same period.
The interruption period starts from the date of the loss and extends to when the business’s turnover and profit levels are back to where they would have been but for the loss. There is a limit set on this interruption period and termed as the ‘Indemnity Period’ which is chosen when the cover is taken out and is recorded in months.

These are the general exclusions that apply to all Sections of this policy. In addition, there are specific exclusions which apply to each Section of this policy in which they are set out.


  • War and Terrorism This policy does not insure any death, injury, loss, damage, liability, cost or expenses of whatever nature directly or indirectly caused by, resulting from, or in connection with, any of the following regardless of any other contributing cause or event:
    • serwar, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not), civil war;
    • mutiny, civil commotion assuming the proportions of or amounting to a popular rising, military rising, insurrection, rebellion, revolution, military or usurped power, or any act of any person or persons acting on behalf of or in connection with any organization the objects of which are or include the overthrowing or influencing of any de jure or de facto government by terrorism or by any violent means;
    • any act of terrorism. This policy also excludes any cost or expense of any nature directly or indirectly caused by, resulting from, or in connection with, any action taken in controlling, preventing, suppressing or in any way relating to, the events excluded above

Period of insurance means the period of time stated in the schedule that this policy is in force.

You can either insure your property on Full Value or First Loss basis:

1. FULL VALUE BASIS
This basis is adopted when there exists a possibility of your entire property insured being stolen at any one time. You must ensure adequacy of the sum insured since the insurance will be subject to the Average Clause and you will not be fully indemnified at the time of loss if the property is under insured. The correct sum insured should be what you consider to be the highest value at risk at any one time.

2. FIRST LOSS BASIS
This basis is adopted when is it not possible for your entire property insured to be stolen at the same time. The sum insured shall be based on your assessment.

  • Broader coverage with fewer limitations
  • Flexibility to design the policy as per your needs
  • Coverage can be extended to include Professional accountants charges, Claims preparation expenses

  • Crucial Coverage: Business Interruption Insurance, also known as Loss of Profit Insurance, is a critical component of a comprehensive insurance portfolio. It protects businesses from financial losses incurred due to interruptions in their operations caused by covered events.
  • Risk Understanding: Business owners need to thoroughly understand the risks that could disrupt their operations, such as natural disasters, fires, supply chain disruptions, and other unforeseen events.
  • Coverage Scope: This insurance covers the financial losses that result from the interruption of normal business operations. It can include lost revenue, ongoing expenses, and potential extra expenses needed to get the business back on track.
  • Link to Property Damage: Business Interruption coverage is often linked to property damage insurance. If your property suffers damage due to a covered event, resulting business interruption losses can be claimed.
  • Indirect Costs: Beyond direct revenue loss, this insurance also covers indirect costs like payroll, rent, utilities, and other fixed costs that continue even when business operations are temporarily halted.
  • Adjusting Period: The "adjusting period" is the time frame during which the policy covers the financial impact of the business interruption. It's crucial to choose a suitable adjusting period that aligns with your business's recovery timeline.
  • Documentation: Properly documenting losses is essential. Maintain accurate records of financial statements, expenses, and any pertinent information to facilitate the claims process.
  • Dependency on Suppliers and Customers: Understand the dependencies your business has on suppliers and customers. If their operations are affected, your business might experience a ripple effect.
  • Extra Expense Coverage: Some policies offer coverage for extra expenses incurred to continue business operations, even if at a temporary location, following a covered event.
  • Review Coverage Limits: Regularly review your coverage limits to ensure they accurately reflect your business's financial needs in the event of a disruption.
  • Review Exclusions: Be aware of exclusions and limitations within your policy. Some events or circumstances might not be covered.
  • Risk Management: Implementing robust risk management strategies, including disaster preparedness plans, can help mitigate the impact of potential disruptions.
  • Complex Claims: Business Interruption claims can be complex. Work closely with your insurer, provide necessary documentation, and be prepared for a thorough assessment of the loss.
  • Expert Consultation: Given the intricacies of Business Interruption Insurance, consider consulting with insurance professionals or brokers who specialize in this type of coverage.

Business Interruption Insurance/Loss of Profit Insurance is a safety net that helps businesses navigate the financial aftermath of unexpected interruptions. By understanding the coverage, maintaining accurate records, and proactively managing risks, businesses can ensure smoother recovery processes and minimize the financial impact of disruptions.

Business Interruption Insurance, often referred to as Loss of Profit Insurance, provides coverage to businesses for the loss of income resulting from disasters that disrupt the operation of the business. This can be due to events like fires, natural disasters, or any event covered by the policy that forces a business to close its doors temporarily.

The Claim Process:

  • Immediate Notification: Once an incident occurs, immediately inform your insurance provider. This is essential because some policies may have a stipulated timeframe within which you must notify the insurer of an incident.
  • Documentation: Document the incident meticulously. This could include photographs of the damage, records of any interventions (like firefighting), or any other evidence of the incident and its immediate aftermath.
  • Assessment: The insurance company will typically send an adjuster to assess the extent of the damage and verify the claim. The adjuster will evaluate the circumstances of the claim, review policy details, and determine the amount of compensation.
  • Business Records Submission: Submit all necessary business records that showcase your business's financial standing before and after the incident. This is to determine the actual loss incurred due to the business interruption.
  • Claim Review: The insurance company reviews all provided documentation, statements, and any additional necessary information.
  • Settlement Negotiation: Once the insurance company has assessed the claim, they will propose a settlement. It might be in your best interest to consult with legal or financial experts to ensure you receive a fair amount.
  • Payout: If the claim is approved, the insurance company will release the payout as per the policy's terms and conditions. If the claim is rejected, you might have the option to contest the decision.
Claims Checklist: This checklist helps ensure businesses have all necessary documentation and take all the required steps for a successful claim:
  • Policy Document: Always have a copy of your insurance policy, detailing coverage, exclusions, and terms and conditions.
  • Incident Report: A comprehensive report detailing the incident, its cause, and its immediate aftermath.
  • Photographic Evidence: Pictures showcasing the damage or the reason leading to the business interruption.
  • Financial Records: These include profit and loss statements, balance sheets, tax returns, sales records, etc., for a specified period before and after the incident.
  • Operational Records: Details of daily operations, employee work hours, inventory logs, etc., to establish the business's operational capacity before the incident.
  • Mitigation Steps: A record of steps taken to minimize the loss after the incident. This might include temporary relocations, alternative suppliers, or other contingency plans enacted.
  • Recovery Plan: A clear plan outlining how you intend to restore normal business operations, including estimated costs and timelines.
  • Communication with Stakeholders: Records of communications made to employees, customers, suppliers, etc., informing them of the incident and any subsequent changes to business operations.
  • External Reports: If applicable, reports from fire departments, police, or any other official entities that intervened during the incident.
  • Additional Costs: Records of any additional expenses borne due to the incident, like costs for temporary relocation, rentals, or any repairs that were urgently required.
Remember, while the aforementioned points provide a general overview, the specific requirements and processes can vary based on the insurer, the type of policy, and the jurisdiction. Always consult with your insurance provider or broker to understand the precise steps and requirements.

Hotel Comprehensive Insurance
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Hotel Comprehensive Insurance

Insurance solution that covers business from threats like, fire, malicious damage, riot, earthquake, burglary, damage to property etc.
Covers your property against loss or damage due to

  • Standard Fire and Special Perils
  • Burglary
  • Money in Safe
  • Money in Transit
  • Electronic Equipment
  • Portable equipments
  • Machinery breakdown
  • Plate Glass
  • Neon Sign
  • Workmen's Compensation
  • Personal Accident
  • Public liability
  • Baggage
  • Fidelity Guarantee

Standard Fire and Special Perils: Covers your property against loss or damage due to

  • Fire
  • Lightning Explosion / Implosion
  • Aircraft damage
  • Riot strike and malicious damage
  • Storm, cyclone, typhoon, tempest hurricane, tornado, flood and inundation
  • Impact damage due to rail road vehicle or animal not belonging to insured, Subsidence and landslide including rockslide
  • Bursting and/or overflowing of water tanks apparatus and pipes
  • Missile testing operations
  • Leakage from automatic sprinkler installations
  • Bush fire
  • Burglary: Covers all contents (covered under Standard Fire & Special perils) against Burglary or Housebreaking (theft following upon an actual forcible and violent entry of or exit from the premises), or Holdup including Robbery
  • Money in Safe: Covers loss of money (cash, bank notes, currency notes / coins, bank drafts, cheques, postal orders, money orders, treasury notes, current postage and revenue stamps) belonging to the business of the insured whilst securely kept in the insured premises and loss or damage to any safe, strong room or cash box securing money
  • Money in Transit: Covers loss of money belonging to the business of the insured whilst in transit between the business premises and / or premises of insured's bankers and / or locations or specified

  • Earthquake
  • Terrorism cover
  • Expense incurred on debris removal in excess of 1% of claim amount
  • Expense incurred on Architects surveyors and consulting engineers fees in excess of 3% of claim amount
  • Additional expense of rent for an alternative accommodation
  • Loss of rent


  • Standard fire & Special peril: Loss, destruction or damage caused by War or war like operations
  • Ionizing radiations, contaminations by radioactive, nuclear fuels or waste
  • Pollution or contaminations losses
  • Losses of earnings or loss of Market
  • Burglary: Loss, Destruction or damage caused by: Fire or explosions
  • Inmates or member of the insured's household or business staff
  • Electronic Equipment: Loss, destruction, or damage caused by Wear & Tear
  • Faults or detects existing at the time of commencement of insurance within the knowledge of insured or his representative
  • Portable Equipment: Loss, destruction or damage caused by Process of cleaning, restoring, repairing or deterioration arising from wear and tear, moth vermin, insects or any other gradually occurring cause;
  • Detention or confiscation by customs or other authorities
  • Consequential losses or legal liability of any kind
  • Machinery Breakdown: Loss, destruction or damage caused by Willful act or neglect or gross negligence Deterioration or wearing away / out by normal use
  • Money: Loss caused by Collusion by any employee or agent of the Insured

This is an annual policy.

Correct values at risk must be advised

The Hotels Insurance Package provides you with generous Contents, Business Interruption, Business Liability and Legal Expenses cover as standard.
You have the option of including Buildings, Subsidence, Computer Breakdown and Employee Theft cover if required. This package gives you the flexibility of covers to help meet your needs.

  • Comprehensive Coverage: Hotel Comprehensive Insurance is a specialized policy designed to provide comprehensive coverage for the unique risks and challenges faced by hotels and hospitality businesses.
  • Tailored to the Hospitality Industry: This insurance is specifically crafted to address the distinct needs of hotels, resorts, and other hospitality establishments, considering the various aspects of their operations.
  • Property Protection: Hotel Comprehensive Insurance typically covers property damage or loss caused by perils such as fire, theft, natural disasters, and vandalism. It includes coverage for buildings, contents, furnishings, equipment, and more.
  • Business Interruption: This coverage is crucial for hotels. It helps compensate for lost income and additional expenses when the hotel's operations are disrupted due to covered events, such as fire or natural disasters.
  • Liability Coverage: Hotel insurance includes liability protection, which covers legal expenses and settlements if a guest or third party is injured on the premises or if their property is damaged.
  • Guest Property: Some policies may include coverage for guests' personal belongings in case of theft or damage while they stay at the hotel.
  • Cyber Liability: As hotels often handle sensitive guest data and operate online booking systems, cyber liability coverage can protect against data breaches and cyberattacks.
  • Employment Practices Liability: This coverage addresses legal expenses related to employee-related claims such as discrimination, harassment, or wrongful termination.
  • Food and Beverage Liability: Hotels with restaurants and bars can benefit from coverage for food-related incidents, such as food poisoning claims.
  • Special Events: Hotels often host weddings, conferences, and other events. Consider a policy that covers these occasions and related liabilities.
  • Regular Property Valuations: Periodically assess and update the value of the insured property to ensure adequate coverage.
  • Risk Mitigation: Implement safety measures, training, and disaster preparedness to reduce the likelihood of incidents and mitigate potential claims.
  • Contractual Requirements: Some hotel contracts or agreements may mandate specific insurance coverage. Ensure your policy meets these requirements.
  • Review Exclusions: Familiarize yourself with policy exclusions and limitations to avoid surprises when filing a claim.
  • Loss Prevention: Invest in fire prevention systems, security measures, and maintenance to minimize property risks.
  • Professional Advice: Consult with insurance professionals who understand the intricacies of the hospitality industry to ensure comprehensive coverage.

Hotel Comprehensive Insurance provides hotels with peace of mind and financial protection against the range of risks they face. By customizing coverage to their unique operations, implementing risk management strategies, and staying informed about their policy, hotels can focus on delivering exceptional guest experiences while safeguarding their assets and reputation.



The Claim Process:
  • Immediate Notification: As soon as an incident or damage occurs, the hotel management should inform their insurance provider. Delays in notification can sometimes lead to complications or even denials in the claim process.
  • Documentation: Document the incident meticulously. This can be in the form of photographs, CCTV footage, witness statements, or any other evidence that can provide a clear picture of the event.
  • Assessment: After the claim is filed, the insurance company may send an adjuster or representative to assess the damage, validate the claim, and determine the compensation amount. They will scrutinize the evidence, examine the scene (if necessary), and ask questions to get a clear understanding.
  • Submission of Necessary Documents: The hotel must submit all requested documents, which could include financial records, guest registries, maintenance logs, etc., depending on the nature of the claim.
  • Claim Review: The insurance company reviews all the documentation and evidence. They may also consult external experts if specialized knowledge is required.
  • Settlement Negotiation: After the review, the insurance company will provide a proposed settlement. If the hotel disagrees with the assessment, negotiations may ensue. It's often wise for the hotel to consult with legal or insurance experts during this phase.
  • Payout: If the claim is approved, the insurer will disburse the agreed-upon amount. If it's rejected, the hotel may have the option to contest the decision or seek mediation.
Claims Checklist:

While specific requirements can vary, here's a general checklist for hotel comprehensive insurance claims:
  • . Policy Document: A copy of the comprehensive insurance policy with all its terms, conditions, coverage areas, and exclusions.
  • Incident Report: A detailed account of the incident, including date, time, location within the hotel, and any immediate actions taken.
  • Photographic or Video Evidence: Visual documentation of damages or the incident scene.
  • Guest and Employee Statements: Written accounts from any guests, employees, or other witnesses who were present during the incident.
  • Financial Records: Depending on the nature of the claim, profit and loss statements, invoices for repairs or replacements, or any other pertinent financial documentation.
  • Operational Records: Maintenance logs, safety inspection reports, guest registries, and other relevant operational documents.
  • External Reports: If applicable, official reports or statements from emergency services, police, fire department, etc.
  • Communication Logs: Any communication related to the incident, be it with guests, suppliers, or authorities.
  • Estimates for Repairs: If property damage is involved, obtain estimates for repairs or replacements from qualified professionals.
  • Medical Reports: In the event of personal injury claims, medical reports or documentation detailing the extent of injuries and treatments administered.
Always consult with the insurance provider or an insurance expert familiar with hotel comprehensive insurance to ensure all required steps are followed, and necessary documentation is provided.

Industrial All Risk Insurance
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Industrial All Risk Insurance

Industrial All Risks Insurance is a wider cover than traditional “Standard Fire and Special Peril Insurance policy”. It is an all risk policy covering a wide range of perils such as fire and allied perils, burglary, accidental damage, breakdown as well as business interruption.

Coverage is defined into two Sections as follows.
Section - I: Material Damage - It covers accidental physical loss or damage (including machinery breakdown) to the property insured (other than excluded property) due to any cause (other than excluded causes).
Section - II: Business Interruption - It covers loss due to business interruption following a Physical loss or damage to the property covered under material damage section of the policy. Loss of Profits arising out of machinery breakdown is optional

Section I (Material Damage)
Architects', Surveyors and Consulting Engineers’ Fee clause
Designation of Property Clause
Escalation Clause
Omission to insure additions, alterations or extensions clause
Temporary Removal of Stocks clause
Section II (Business Interruption)
Suppliers’ and Customers’ Premises extension
Failure of Utility services at the terminal end


Material Damage
The Policy will not cover any claim due to:
Faulty or defective design materials or workmanship
Interruption of the water supply, gas, electricity or fuel systems or failure of the effluent disposal systems
Collapse or cracking of buildings
Larceny
Coastal or river erosion
Wilful act or gross negligence of the insured
Cessation of work, delay
War,warlike operations
Nuclear risks
The destruction of property by order of any public authority
Business interruption
The policy does not cover loss resulting from interruption of or interference with the business, directly or indirectly, attributable to Any restriction or reconstruction or operation imposed by any public authority
The insured's lack of sufficient capital for timely restoration or replacement of property lost, destroyed or damaged
Electronic installation, computer and data-processing equipment
Deliberate erasure loss, distortion or corruption of information
Deductible stated in the schedule
Wilful act or gross negligence of the insured
Cessation of work, delay
War, warlike operations
Nuclear risks
The destruction of property by order of any public authority
This is not an exhaustive list.

The coverage is usually provided for a period of one year.

Industrial risks (excluding Petrochemical Risks) having overall Sum Insured of Rs.100 Crores and above in one or more locations in India shall be eligible for Industrial All Risks Policy

This is a Package Policy providing cover against Material Damage and Business Interruption. This policy provides cover against all risks/ perils other than those which are excluded in the Policy.

The Premium Rates for the policy will be based on risk assessment, past claims history, level of deductibles opted and the add-on covers chosen

Industrial All Risk Insurance typically provides comprehensive protection to industries against a wide range of risks, including both physical damage (like fire, explosion, natural disasters) and business interruption losses. The policy's scope is broader than standard fire and allied perils policies and is designed to cover almost all insurable risks unless they are specifically excluded.

The Claim Process:

  • Immediate Notification: Upon realizing a potential claim, the policyholder should promptly notify the insurance provider. Immediate notification is crucial to ensure timely processing and can sometimes be a requirement in the policy's terms and conditions.
  • Documentation of Incident: Record all details of the incident, preferably with photographic or video evidence. This documentation can be critical in substantiating the claim later.
  • Loss Minimization: Take all necessary steps to minimize the further loss or damage. This might include shutting down certain operations, making temporary repairs, or moving machinery or inventory to a safe location.
  • Engage Adjuster/Assessor: The insurance company often appoints an adjuster or assessor to evaluate the claim. They will visit the site, inspect the damage, and gather all necessary information to determine the compensation amount.
  • Submission of Documents: Submit all requested documentation to the insurance provider. This can vary based on the nature of the claim and might include financial records, maintenance logs, and more.
  • Claim Review: The insurance company will review the submitted documents and any findings from the adjuster or assessor.
  • Settlement Negotiation: After the review, the insurance company will propose a settlement. If there's disagreement on the amount or terms, there may be a negotiation process.
  • Payout: Once a settlement is agreed upon, the insurance company will disburse the claim amount. If the claim is denied, the insured party may have the right to appeal or pursue legal action.
Claims Checklist:

A checklist ensures the insured party has all necessary documents ready for the claim process. Here's a general checklist for Industrial All Risk Insurance claims:
  • Policy Document: Have a copy of the insurance policy, detailing the coverage, exclusions, and terms and conditions.
  • Incident Report: A detailed written report of the incident, specifying the date, time, cause, and immediate aftermath.
  • Photographic/Video Evidence: Visual documentation of the affected areas and any damage.
  • Operational Logs and Maintenance Records: Details showcasing the operational status before the incident, and any maintenance or inspection logs.
  • Financial Records: These could be profit and loss statements, balance sheets, sales records, etc., which might be necessary for business interruption claims.
  • Estimates for Repairs: Detailed repair or replacement estimates from qualified professionals for any damaged machinery, equipment, or property.
  • External Reports: Official reports from emergency services, fire department, police, or any other relevant authority, if involved.
  • Inventory Records: A list of damaged stock or raw materials, along with their value.
  • Communication Records: Documentation of any correspondence related to the incident, including with authorities, employees, suppliers, or clients.
  • Mitigation Documentation: Records of any immediate actions taken to prevent further damage or loss.
The specific requirements can vary based on the insurance provider, the type of policy, and the nature of the claim. Always consult with the insurer or a broker familiar with industrial insurance to ensure you're adequately prepared.

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Land Rig Insurance

Land Rig Insurance is a specialized insurance policy tailored for companies that operate drilling rigs on land for oil, gas, or geothermal exploration and production. This insurance provides coverage for the unique risks and challenges associated with operating land-based drilling rigs.

Land Rig Insurance covers a range of risks, including:

  • Physical Damage: Provides coverage for accidental damage or destruction to the land rig equipment, machinery, and associated assets.
  • Liability Coverage: Protects against third-party claims for bodily injury or property damage arising from rig operations.
  • Business Interruption: Covers loss of income and additional expenses due to rig downtime caused by insured perils.
  • Equipment Breakdown: Offers coverage for the sudden and accidental breakdown of machinery and equipment.
  • Debris Removal: Covers costs to remove debris resulting from covered perils.
  • Personal Injury: May cover medical expenses and income loss for employees injured on the job.

Extensions might include coverage for:

  • Pollution Liability: Protection against pollution-related liabilities and clean-up costs.
  • Terrorism Coverage: Coverage for losses resulting from acts of terrorism.
  • War and Political Risk: Coverage for losses due to war, civil unrest, and political instability.

Normal Exclusions: Exclusions could involve:

  • Intentional Damage: Damage caused intentionally or due to willful misconduct.
  • Wear and Tear: Deterioration or damage due to normal wear and tear.
  • Nuclear Events: Damage resulting from nuclear events or radiation.

The period of insurance typically ranges from one year to several years, depending on the policy and the terms negotiated.

The sum insured represents the maximum amount the insurance provider will pay in the event of a covered loss. It should reflect the replacement cost of the insured assets.

  • Financial Protection: Provides financial security against potential losses due to equipment damage, liability claims, and business interruption.
  • Risk Management: Helps manage the unique risks associated with land rig operations, ensuring the continuity of drilling activities.
  • Compliance: Many drilling contracts require operators to maintain appropriate insurance coverage.

  • Risk Assessment: Conduct a thorough risk assessment to identify and understand the specific risks associated with your land rig operations.
  • Policy Customization: Tailor the insurance policy to align with the scope of your drilling activities and the risks you face.
  • Legal Requirements: Verify any legal or contractual requirements for insurance coverage in your region or under your drilling contracts.
  • Safety Measures: Implement robust safety protocols to reduce the likelihood of accidents and incidents that could trigger insurance claims.
  • Claims Process: Familiarize yourself with the claims process of your insurance provider to ensure a smooth claims experience in case of a covered event.
  • Expert Consultation: Seek guidance from insurance professionals experienced in the energy and drilling sector to ensure comprehensive coverage.

Land Rig Insurance is crucial for operators in the energy industry to safeguard their investments and operations. By understanding the coverage, exclusions, and unique risks associated with land rig operations, companies can effectively manage their risk exposure and ensure uninterrupted drilling activities.

Land Rig Insurance is a specialized type of insurance tailored for the oil and gas industry, covering drilling and service rigs that operate on land. Given the significant risks and potential liabilities associated with drilling operations, having comprehensive coverage and understanding the claims process is crucial.

The Claim Process:

  • Immediate Notification: As soon as an incident occurs, the insured party should notify their insurance provider promptly. Given the potentially hazardous nature of rig operations, quick communication can be crucial.
  • Safety First: Before focusing on the claim, ensure that the site is safe. Attend to any injured persons, contain potential hazards, and if necessary, evacuate the area.
  • Documentation: Capture details of the incident. This might include photographs, video recordings, or any other evidence that can help to establish the cause and extent of the damage or injury.
  • Appointing an Adjuster: The insurance company will likely appoint a specialized adjuster familiar with rig operations. This adjuster will evaluate the circumstances, inspect the damage, and determine the extent of the liability.
  • Document Submission: Provide all necessary documentation to the insurance company, which may include operational logs, maintenance records, safety inspections, etc.
  • Claim Review: The insurer will review the claim, considering the adjuster's findings and the provided documentation.
  • Settlement Discussions: Once the insurer has a clear understanding of the claim, they'll discuss compensation. Given the high values typically involved in rig operations, this can be a complex process, potentially involving legal and industry experts.
  • Compensation: If the claim is approved, the insurer will provide compensation based on the policy's terms and limits. In case of disagreements or disputes, legal recourse might be an option.
Claims Checklist:

While specific requirements can differ based on the insurer and the nature of the incident, here's a general checklist for Land Rig Insurance claims:
  • Policy Document: A copy of the insurance policy, detailing coverage limits, terms, conditions, and exclusions.
  • Incident Report: A comprehensive report detailing the incident, including date, time, location on the rig, involved personnel, and a sequence of events.
  • Photographic/Video Evidence: Visual documentation showcasing the damage or the scene of the incident.
  • Witness Statements: Gathered statements from personnel or any other witnesses present during the incident.
  • Operational and Maintenance Records: Detailed logs showcasing the operational status before the incident, maintenance history, and any safety inspections.
  • Damage Estimates: For any damaged equipment or infrastructure, get detailed repair or replacement estimates from qualified professionals.
  • External Reports: Any reports from emergency services, environmental agencies, or other relevant entities that might have been involved post-incident.
  • Safety Protocols: Details of any safety protocols that were in place and how they were executed during and after the incident.
  • Environmental Impact (if applicable): In case of oil spills or other environmental hazards, reports detailing the extent of the impact and mitigation measures taken.
  • Communication Records: Documentation of any correspondence related to the incident, including internal communications, notifications to authorities, and communications with other stakeholders.
    • Given the technical nature of rig operations and the complexities of the insurance involved, it's often beneficial to engage experts or legal counsel familiar with the industry during the claims process.

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Landlords Insurance

Landlords' insurance is an insurance policy that covers a property owner from financial losses connected with rental properties. The policy covers the building, with the option of insuring any contents that belong to the landlord that are inside.

The policy will normally cover standard perils such as fire, lightning, explosion, earthquake, storm, flood, escape of water/oil, subsidence, theft and malicious damage. Each insurance policy is different and may or may not include all these items. Optional coverage might include accidental damage, malicious damage by tenant, terrorism, legal protection, alternative accommodation costs, contents insurance, rent guarantee insurance, and liability insurance.

  • Additional Sprinkler Costs
  • Alterations and Additions to the Buildings
  • Concern for Welfare Costs
  • Damage to Landscaping
  • Fire Extinguishment Accidental Gas Discharge and Alarm Setting Expenses
  • Glazing Repairs

 

Do not cover any personal property belonging to tenants, or otherwise protect the interest of tenants; although a liability policy protecting a landlord or property manager will be of benefit to tenants should they incur a loss for which the landlord is responsible.

The coverage is usually provided for a period of one year.

For building, the sum insured must cover the full cost of rebuilding the property including architect fee etc and the cost of clearing away the debris and cost of obtaining sanctions for any new building regulations. For contents, the sum insured should be the replacement value.

Landlord insurance protects you as the property owner from financial losses connected to the rental, such as theft, fire, or weather damage and can be extended to include coverage for things like unpaid rent and malicious damage by tenants.

  • Protection for Property Owners: Landlords Insurance is a specialized policy designed to provide protection for property owners who rent out their residential or commercial properties. It offers coverage for various risks associated with property ownership and rental activities.
  • Customizable Coverage: Landlords can customize their insurance coverage based on their specific needs and the type of property they own. This customization ensures that the policy adequately addresses the risks and potential losses that landlords may face.
  • Dwelling Coverage: Landlords Insurance typically includes dwelling coverage, which protects the physical structure of the property, including the building itself, fixtures, and built-in appliances, against risks such as fire, vandalism, and natural disasters.
  • Liability Coverage: Liability coverage is an essential component of Landlords Insurance. It provides financial protection in case a tenant or third party is injured on the property, and the landlord is held liable for the injury.
  • Loss of Rental Income: Landlords may also benefit from loss of rental income coverage. This coverage helps compensate landlords for lost rental income when a covered event, such as property damage, makes the property temporarily uninhabitable.
  • Tenant-Related Risks: Landlords Insurance can cover risks related to tenants, such as damages caused by tenants, legal expenses for eviction proceedings, and rent default coverage in case a tenant fails to pay rent.
  • Property Maintenance: Landlords are typically responsible for maintaining the property to certain standards. Failure to do so could impact coverage. Regular property inspections and maintenance can help prevent issues.
  • Property Value Assessment: Conduct a property value assessment to determine the appropriate level of dwelling coverage. The coverage should reflect the cost of rebuilding the property in case of a total loss.
  • Tenant Screening: Implement a thorough tenant screening process to reduce the risk of renting to tenants with a history of property damage or non-payment. This can help minimize potential claims.
  • Vacancy Considerations: Be aware that some insurance policies may have limitations or exclusions related to vacant properties. If a property becomes vacant, notify the insurer to ensure continued coverage.
  • Claims Process: Familiarize yourself with the claims process of your insurance provider. Understand the steps to take in case of property damage or liability claims, including promptly reporting incidents.
  • Regular Policy Review: Regularly review your Landlords Insurance policy to ensure it remains up-to-date and aligned with your property portfolio's changing needs.

Landlords Insurance is a vital tool for property owners to protect their investment and mitigate potential financial losses. By understanding the policy's components, customizing coverage, and staying proactive in property management, landlords can ensure they are well-prepared to handle various risks associated with property ownership and renting.

Landlords Insurance provides coverage for property owners renting out their property to tenants. The insurance typically covers the building itself, loss of rent, and might also include liability coverage for injuries or damage that occur on the property.

The Claim Process:

  • Immediate Notification: As soon as an incident occurs, the landlord should notify their insurance provider. Prompt communication ensures smoother processing and may be required by the policy's terms.
  • Safety and Security: Ensure that the property is safe. If there's damage to the structure, it might require temporary measures to secure the property against further damage or unauthorized entry.
  • Documentation: Record the details of the incident. Take photographs or videos of the damage, collect statements, and gather any other relevant evidence.
  • Engage Adjuster: The insurance company will often send an adjuster or assessor to the property. They will evaluate the damage, verify the claim, and estimate the repair costs.
  • Document Submission: Submit all necessary documents to the insurance company. This will support your claim and help in determining compensation.
  • Claim Review: The insurer will review the submitted documents and adjuster's report.
  • Compensation: If the claim is approved, the insurer will either pay for repairs or compensate the policyholder based on the policy's terms. If there's disagreement, there might be negotiations or further evaluations.


Claims Checklist:

A general checklist for Landlords Insurance claims might include:
  • Policy Document: Your current insurance policy, detailing terms, conditions, and coverage limits.
  • Incident Report: A written account of what happened, including date, time, and details of the incident.
  • Photographic/Video Evidence: Pictures or videos of the damage or incident site.
  • Tenant Information: Any relevant details about the tenant, like a copy of the lease agreement and communication history related to the incident.
  • Witness Statements: If there were any witnesses, gather their accounts or statements.
  • Repair Estimates: Obtain estimates for necessary repairs from licensed professionals.
  • Rent Records: If claiming for loss of rent, provide documentation that showcases the rental income prior to the incident and the duration of the loss.
  • Police or Official Reports: If the incident involved theft, vandalism, or other criminal activities, or if there were injuries, it's important to have a copy of the police report or any other relevant official report.
  • Communication Records: Any relevant correspondence related to the incident, be it with tenants, neighbors, or authorities.
  • Maintenance and Inspection Records: If the damage relates to a maintenance issue or if the property's condition is in question, having recent maintenance or inspection records can be useful.
It's crucial to always refer to the specific policy and consult with the insurance provider or an insurance broker to ensure you're following the appropriate process and submitting all necessary documentation.

Shop Owners package Policy
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Shop Owners package Policy

The shopkeeper insurance policy is specifically designed to cover all the risks and contingencies faced by small or medium-sized shop owners. It provides protection for the property and the interests of the insured (and their partners) in the business venture.


  • Building and contents Fire lightning Acts of God Riot Strike and malicious damage impact damage explosion of gas in domestic appliances overflow of water tanks.
  • Burglary House breaking and Theft.
  • Money in TransitLoss due to accident or misfortune
  • Pedal CyclesFire lightning explosion Riot Strike and Malicious Damage
  • Acts of God Burglary House breaking Theft external accident and also Legal liability with a limit of Rs.100
  • Plate Glass (Fixed)Accidental breakage
  • Neon sign/Glow signFire Accidental damage Riot Strike and Malicious Act and or theft.
  • Baggage while in travelLoss due to accident or misfortune
  • Personal AccidentAccidental injury causing death/disablement/loss of limb total/partial


  • War and war like perils
  • Wear and tear depreciation consequential loss
  • Nuclear group of perils
  • Gross and wilful negligence of Insured
  • Violation of policy conditions
  • Loss/damage/liability where Insured’s family or Insured’s employee are involved as principal/accessory
  • Intentional act/self injury/ influence of drug/intoxicant.

This is an annual policy and will provide coverage for one year.

The sum insured depends on the value of shop and the value of the contents of the shop. The value of the shop is calculated on the basis of the estimated cost of rebuilding it completely. The contents of the shop are assessed according to their value at the time of purchasing the shop insurance policy. The valuation would also include electrical and mechanical appliances in the shop.

As this is package policy, most small /medium sized business enterprise can benefit from this as a cost-effective solution rather than issuing individual policies for each class of insurnace.

Particulars of cover liability and exclusion given above are not complete or exhaustive

Shop Owners Package Policy is a comprehensive insurance designed to provide coverage for various risks and contingencies faced by shop owners. It's an all-in-one policy that typically combines aspects of property, liability, and business interruption insurance, among others. The exact inclusions can vary based on the provider and the specific policy.

The Claim Process:

  • Immediate Notification: As soon as you become aware of an incident that might give rise to a claim, inform your insurance provider.
  • Take Safety Measures: Depending on the nature of the incident, take immediate steps to ensure safety and to prevent further damage or loss. For instance, if there's a break-in, secure the premises.
  • Document the Incident: Collect all relevant information about the incident. Take photographs of any damage, make a list of stolen or damaged items, and gather any other pertinent details.
  • Police Notification: In cases of theft, burglary, or any malicious activities, it's essential to file a police report.
  • Appointment of Surveyor/Adjuster: Your insurer may appoint a surveyor or adjuster to assess the claim, especially if it's of a significant amount.
  • Submission of Claim: File your claim with the insurance company, providing all necessary documentation and details of the incident.
  • Review by Insurance Company: The insurer will evaluate the claim based on provided documentation, the surveyor's/adjuster's report, and policy terms.
  • Claim Settlement: Once the claim is approved, the insurer will determine the compensation amount, which could involve payment for repairs, replacement, or a cash settlement.


Claims Checklist:

When filing a claim under a Shop Owners Package Policy, the following items and documents might be needed:
  • Policy Document: A copy of your insurance policy detailing terms, conditions, and coverage.
  • Detailed Incident Report: A comprehensive account of what occurred, noting date, time, and the circumstances leading to the loss or damage.
  • Photographs: Clear images of the damage or point of incident. Before-and-after photos, if available, can be particularly helpful.
  • Inventory of Damaged/Stolen Items: A detailed list of items that were damaged or stolen, along with their values.
  • Purchase and Sales Invoices: For validation of the value of stock or items that might have been damaged or stolen.
  • Police Report: Mandatory in cases of theft, burglary, or malicious damage.
  • Repair or Replacement Estimates: Quotations from professionals or suppliers for repairing damages or replacing stolen items.
  • Business Records: In case of business interruption claims, relevant business records showing profits, expenses, etc., may be required to validate the claim amount.
  • Witness Statements: Accounts from witnesses, if any, especially in cases where the cause or fault is ambiguous.
  • Surveyor's/Adjuster's Report: If one was appointed by the insurance company, their report will play a critical role in the claim process.
  • Any Other Supporting Documents: Depending on the nature of the incident and the specifics of the policy, additional documents might be requested by the insurer.
As always, it's important to stay in touch with your insurance provider or broker to ensure you're fulfilling all requirements for the claim. The terms and conditions of the specific policy and any regional or legal regulations should also be taken into account.

Office Multi Cover Insurance
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Office Multi Cover Insurance

Office Multicover is a programme designed specifically for small & medium sized enterprises to cover various classes of insurance under one, it is often known as a package policy due to this. Basically, it is a one stop solution for various needs of an office.

This package policy provides cover for the contents/belongings of the insured, legal liability towards third parties bodily injury/property damage,expenses incurred in the event of a a company being closed due to fire or other related perils, injury to employees at work place.

Extensions coming under Property All Risk, Business Interruption, Public Liability and Workmen's Compensation will be reflected under this policy

Exclusions relating to Property All Risk, Business Interruption, Public Liability and Workmen's Compensation will be reflected under this policy

This is an annual policy and will provide coverage for one year

For contents/building - New ReinstatementValue For Liability - Limit any one occurrence and in the aggregate For Workmen's Compensation - Estimated Annual Wages

As this is package policy, most small /medium sized business enterprise can benefit from this as a cost-effective solution rather than issuing individual policies for each class of insurnace.

  • Comprehensive Coverage: Office Multi Cover Insurance is designed to provide comprehensive coverage for a range of risks that businesses may face in their office operations. It combines various types of insurance coverages under a single policy, offering convenience and simplicity for businesses.
  • Customization: Businesses can tailor Office Multi Cover Insurance to their specific needs by selecting the coverages that align with their risks and operations. This flexibility allows for a customized insurance solution that adequately addresses the unique challenges of the business.
  • Types of Coverages: Office Multi Cover Insurance typically includes a combination of property insurance, general liability insurance, business interruption insurance, and additional coverages like equipment breakdown, cyber liability, and more. The specific coverages included depend on the policy and the insurer.
  • Cost-Efficiency: Bundling multiple coverages into a single policy can often result in cost savings for businesses compared to purchasing individual policies for each type of coverage. This can make Office Multi Cover Insurance a cost-effective option for businesses seeking comprehensive protection.
  • Risk Assessment: Conduct a thorough risk assessment of your business to identify the potential risks and vulnerabilities specific to your office operations. This assessment will help you determine which coverages are essential for your business's protection.
  • Policy Limits: Ensure that the policy limits are set appropriately to cover potential losses and liabilities. Inadequate policy limits could lead to gaps in coverage in the event of a significant loss.
  • Exclusions and Limitations: Understand the exclusions and limitations of the policy. Some risks or events may not be covered, and it's crucial to be aware of these exclusions to plan for additional coverage if needed.
  • Documentation: Maintain accurate and up-to-date documentation of your office equipment, assets, and property. This documentation will be essential when filing a claim to provide proof of ownership and value.
  • Regular Review: Regularly review your Office Multi Cover Insurance policy to ensure it remains aligned with your business's changing needs. As your business grows or evolves, your insurance needs may change as well.
  • Claims Process: Familiarize yourself with the claims process of the insurance provider. Knowing how to initiate a claim and the required steps will help streamline the process in the event of a loss.
  • Professional Advice: Consider seeking advice from insurance professionals or brokers who specialize in business insurance. They can help you navigate the complexities of coverage options, policy terms, and exclusions.

Office Multi Cover Insurance is a versatile solution for businesses seeking comprehensive protection for their office operations. By understanding the nuances of the policy and tailoring it to your business's specific needs, you can ensure that your office is adequately protected against a wide range of risks and uncertainties.

Office Multi Cover Insurance is a comprehensive insurance product tailored for office environments. It's designed to protect against a variety of risks, from property damage to liability issues. The coverage can include building and contents damage, public liability, business interruption, and sometimes even specific items like electronic equipment or valuable documents. 1) The Claim Process:

  • Immediate Notification: In the event of an incident, the policyholder should promptly notify their insurance provider. Immediate notification ensures that the insurer can provide guidance on the next steps and might even be a requirement in the policy's terms.
  • Safety and Security Measures: If there's damage to the office, take immediate steps to ensure the area is safe. This might involve shutting off utilities, securing the premises against theft or further damage, or evacuating staff if necessary.
  • Documentation: Document the incident comprehensively. This might involve taking photographs, recording video footage, gathering witness statements, or collecting any other evidence that can support the claim.
  • Engage Adjuster: The insurance company will typically assign an adjuster or assessor. They'll visit the office, inspect the damage, and determine the compensation amount.
  • Document Submission: Provide all necessary documentation to support the claim. This can range from photographic evidence to financial records, depending on the nature of the claim.
  • Claim Review: The insurer reviews the claim, considers the adjuster's findings, and assesses the submitted documentation.
  • Compensation: If the claim is approved, the insurer will provide compensation based on the policy's terms. This might involve direct payments for repairs or replacements, or reimbursement for incurred costs.


Claims Checklist:

For a claim related to Office Multi Cover Insurance, the following documents and items might be necessary:

  • Policy Document: The insurance policy detailing coverage limits, exclusions, and terms.
  • Incident Report: A detailed account of the incident, including the date, time, location within the office, and a description of what occurred.
  • Photographic/Video Evidence: Visual documentation of damages, the incident scene, or any other pertinent details.
  • Witness Statements: Accounts from employees, visitors, or any other witnesses present during the incident.
  • Financial Records: If there's a business interruption claim or theft of valuable items, financial records can help establish the extent of the loss.
  • Repair Estimates: For property damage, obtain detailed estimates from qualified professionals.
  • Inventory Records: A list or documentation of damaged equipment, furnishings, or stock with their estimated values.
  • Police Reports: If the incident involved criminal activity (like theft or vandalism), an official police report will be required.
  • Maintenance or Inspection Logs: If the damage is related to a maintenance issue or if there's a question about the condition of the office or equipment, having records of past maintenance or inspections can be beneficial.
  • Communication Records: Any relevant correspondence related to the incident, be it internal communications, emails with clients, or notifications to authorities.
Remember, the specifics of the claim process and required documentation can vary based on the insurance provider, policy terms, and the nature of the incident. Always refer to the policy document and liaise with the insurance company or broker for guidance.

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Portable Property Insurance

Portable Property Insurance is a specialized insurance policy that provides coverage for valuable personal belongings and portable items against a range of risks. It is designed to protect items that are frequently carried outside the insured's home, such as electronics, jewelry, cameras, laptops, and other valuable possessions.

Portable Property Insurance covers various aspects related to the insured items, including:

  • Loss or damage due to accidental damage, theft, fire, and other perils.
  • Worldwide coverage, ensuring protection whether the items are at home, traveling, or in other locations.
  • Coverage for high-value items like jewelry, watches, and electronics.

Possible extensions might include coverage for:

  • Accidental damage.
  • Personal liability coverage for damage or injury caused by the insured property to others.

  • Wear and tear, gradual deterioration, or mechanical breakdown.
  • Damage or loss due to intentional acts or negligence by the insured.
  • Items that are already covered by other insurance policies, such as a home insurance policy.

The period of insurance can vary based on the policy terms, typically ranging from one year to multiple years.

The sum insured is the declared value of the items covered under the policy. It represents the maximum amount the insurance provider will pay in the event of a claim.

Protection for Valuables: Provides coverage for valuable items that are frequently carried outside the insured's home.

  • Peace of Mind: Offers peace of mind knowing that personal belongings are protected against various risks.
  • Worldwide Coverage: Ensures that items are covered wherever the insured goes, whether locally or during international travel.
  • Quick Claim Settlement: Simplifies the claims process, allowing for quick settlement in case of loss or damage to insured items.

  • Documentation: Maintain proper documentation of valuable items, including receipts, appraisals, and photographs, to facilitate the claims process.
  • Regular Updates: Regularly review and update the list of insured items to reflect changes in possessions and their values.
  • Policy Limitations: Be aware of coverage limits for specific categories of items, such as jewelry or electronics.
  • Travel Considerations: Verify the policy's coverage during travel, especially for international trips.
  • Risk Management: Implement precautions and safety measures to minimize the risk of loss or damage to insured items.
Portable Property Insurance is essential for individuals who own valuable items that are frequently carried outside their home. By obtaining this insurance, individuals can ensure that their personal belongings are protected against a range of risks, providing them with peace of mind and financial security.

Portable Property Insurance, often referred to as Inland Marine Insurance or All Risks Insurance in some jurisdictions, provides coverage for personal property that is mobile in nature or doesn't fit standard classifications. It's beneficial for items that are frequently moved, like musical instruments, high-end cameras, laptops, or other valuable portable items.

The Claim Process:

  • Immediate Notification: In the event of loss, theft, or damage, notify your insurance provider as soon as possible. Some insurers have strict time limits for this, especially in cases of theft.
  • Safety First: If the property is damaged, ensure it's stored in a safe place to prevent further damage. If there's theft or loss, ensure other related items or personal information are secure.
  • Documentation: Document the incident comprehensively. This can involve taking photographs of damage, noting the circumstances of loss, or collecting other relevant evidence.
  • Police Notification: In cases of theft or loss due to criminal activities, it's crucial to report the incident to the police.
  • Claim Submission: Submit a claim to your insurer, detailing the loss, damage, or theft and providing supporting documentation.
  • Assessment: The insurer may send an adjuster or evaluator, especially for high-value items, to determine the extent of damage or verify the circumstances of the loss.
  • Claim Approval/Denial: Based on your policy's terms and the provided evidence, the insurer will either approve or deny your claim. If approved, they'll determine compensation either as a repair, replacement, or monetary payout.
Claims Checklist:

When making a claim on Portable Property Insurance, consider the following checklist:

  • Policy Document: Your insurance policy detailing coverage limits, exclusions, and terms.
  • Proof of Ownership: Receipts, invoices, or other proof that you own the insured item.
  • Description of Incident: A detailed account of how the damage, loss, or theft occurred, including the date, time, and location.
  • Photographic Evidence: Pictures of the damaged item or, in the case of theft, pictures of the item prior to the loss.
  • Appraisals or Valuations: For high-value items, you might have previous appraisals or valuations. These can help establish the item's worth.
  • Repair Estimates: If the item is damaged, obtain a repair estimate from a qualified professional or service center.
  • Police Report: If applicable, a copy of the police report filed for theft or loss due to criminal activity.
  • Witness Statements: If there were witnesses to the incident, their accounts can be valuable.
  • Serial Numbers or Identifying Marks: For electronics or other items with serial numbers, providing these can help in verifying ownership and aiding in recovery in the case of theft.
  • Pre-loss Condition Documentation: Any previous photos, maintenance logs, or other documentation showing the condition of the item before the incident.
It's important to review your specific Portable Property Insurance policy to ensure compliance with any specific requirements and to consult directly with your insurance provider or agent for guidance during the claim process.

Property All Risk Insurance
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Property All Risk Insurance

This Policy indemnifies against the accidental physical loss or damage to the Property Insured described in the policy. It includes loss or damage due to fire, lightning, aircraft, explosion, earthquake, strike, riot, civil commotion, malicious damage, storm, tempest, flood, bursting and or overflowing of water tanks, pipes and apparatus (including sprinkler leakage), impact by own vehicles, theft or attempted theft (by violent and forcible entry to or exit from the premises) and accidental loss or damage.

Provides comprehensive protection including fire, lightning, storm, hurricane, earthquake, volcanic eruption, flood, impact damage, etc. other than those few mentioned as ‘exclusions’ under the policy.

  • Architects fee
  • Debris removal expenses
  • Capital addition of assets
  • Temporary removal of property
  • Cover on reinstatement value (new for old) basis for property other than stock
  • Periodical declaration facility of stock sum insured

Some of the important exclusions are losses directly or indirectly resulting from

  • Electrical or mechanical breakdown
  • Deterioration of property due to change in temperature
  • Subsidence ground heave landslip
  • Consequential loss (unless specifically included)
  • Contamination pollution wear and tear
  • Property in course of manufacture construction erection
  • War and Terrorism Nuclear weapons material

The policy is usually issued on an Annual basis.

The sum insured may be either on the basis of the actual value or the new replacement value of the property.

The policy covers
1. Office equipment, furniture, fixtures and fittings
2. Industrial plants and machinery
3. Renovations and office partitions that do not form part of a building ,Electronic equipment e.g. computers Mobile items e.g. notebooks, phones and cameras

Premiums are based on the type of occupancy, physical features, values at risk, requirement of additional covers.

Property All Risk Insurance is a comprehensive policy designed to cover almost all types of risks that could damage property, unless they are specifically excluded in the policy. This type of insurance is popular among businesses as it provides extensive protection compared to standard property insurance.

The Claim Process:

  • Immediate Notification: Immediately after becoming aware of any loss or damage, it's imperative to notify your insurance provider. This helps to set the claims process in motion and is often a requirement under the policy terms.
  • Safety and Security Measures: Secure the property to prevent further damage. For instance, if there's a fire, ensure it's extinguished. If there's water damage, prevent further ingress of water if possible.
  • Documentation of the Incident: Document every aspect of the damage. This includes taking photographs, writing down what happened, and collecting any other relevant evidence.
  • Engage with an Adjuster: The insurance company will typically assign an adjuster to the case. Their job is to assess the damage and determine the amount that should be paid out.
  • Submission of Documentation: All the collected evidence, including receipts, photographs, and written accounts, should be submitted to the insurance company.
  • Review by the Insurance Company: The insurer will evaluate the claim, cross-referencing the adjuster's findings, the submitted evidence, and the policy terms.
  • Settlement: If the claim is approved, the insurance company will settle, either by paying for repairs or replacements, or by paying out the agreed or assessed value.
Claims Checklist:

When filing a claim for Property All Risk Insurance, the following items are often required:
  • Policy Document: A copy of the insurance policy that details the terms, conditions, and coverage.
  • Detailed Incident Report: A thorough description of the incident, outlining how the damage or loss occurred.
  • Photographs and Videos: Visual documentation of the damaged property from multiple angles. It's especially helpful if there are before-and-after photos.
  • Inventory List: A detailed list of all damaged, lost, or stolen items, preferably with their values.
  • Purchase Receipts: Receipts or other proofs of purchase for damaged, lost, or stolen items. This helps in determining the item's value.
  • Repair Estimates: Get detailed repair estimates from licensed professionals. This can help in determining the extent and cost of damage.
  • Witness Statements: If there were any witnesses to the incident, their detailed accounts can provide additional context and validation.
  • Official Reports: If the incident involved theft, vandalism, or other criminal activities, it's vital to have an official police report. Similarly, for fire-related incidents, a report from the fire department can be beneficial.
  • Maintenance and Inspection Records: If applicable, records that show the property was well-maintained can be useful, especially if the condition of the property becomes a point of contention.
  • Communication Records: If there are any pertinent communications related to the incident, like emails, texts, or written notices, it's a good idea to include them.
Always refer to your specific Property All Risk Insurance policy and discuss with your insurer or insurance broker to ensure you understand the claims process and all required documentation.

Plate & Glass Insurance
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Plate & Glass Insurance

The plate-glass insurance covers accidental breakage of glass while situated at the insured's premises from any cause other than those specifically excluded in the policy.

This policy insures plate glasses typically found in showrooms, offices or buildings.
It provides cover for:
1. An “All Risks” basis with minimum exclusions
2. Any glass broken by accident or misfortune

Frames and framework can be included

  • Damage caused by fire, explosion, gas and heat
  • Damage caused by Act of God perils like flood, earthquake, storm etc
  • Damage due to war and nuclear perils, terrorism, riot, strike
  • Loss or damage due to removal, repair or alteration
  • Loss or damage due to glass not being completely and securely fixed
  • Breakage of lettering without the breakage of glass itself
  • Breakage of silvered letter, curved, embossed and ornamental glass and frames, not declared specifically
  • Disfiguration or scratching or damage of glass other than fracture, extending through the entire thickness of glass
  • Loss or expense resulting or arising from or consequential loss

The coverage is usually provided for a period of one year.

The sum insured would be the actual value of the property.

  • It covers the cost of making good accidental breakage of insured glass by any reason whatever, except those that are specifically excluded
  • It also provides protection for loss or damage to ornamental, embossed, lettered or stained plate or sheet glass

Your premium may vary, depending on:
Risk exposure
Sum insured

Plate & Glass Insurance primarily covers the accidental breakage of fixed glass and sanitary fixtures in a property. This includes items like windows, glass partitions, and sometimes even items like wash basins or toilet fixtures. The policy provides for the replacement of these items in the event of accidental damage.

The Claim Process:

  • Immediate Notification: If an insured glass item breaks or gets damaged, the first step is to notify your insurance provider as soon as possible.
  • Secure the Area: Broken glass can pose a danger. Ensure the area is secured and safe from causing injuries to people.
  • Document the Damage: Take clear photographs of the broken or damaged glass or fixture. This will provide evidence of the damage and the extent of it.
  • Provide Details: Inform the insurance provider about the circumstances leading to the breakage. This could be due to accidents, natural causes, or other reasons covered by the policy.
  • Engage with a Surveyor: The insurance company might send a surveyor or adjuster to assess the damage and verify the cause.
  • Claim Submission: Based on the policy's requirements and the documentation you've collected, submit a detailed claim to the insurance company.
  • Review by the Insurance Company: After receiving all necessary documents and evidence, the insurance company will evaluate the claim based on the policy's terms.
  • Claim Settlement: If the claim is approved, the insurer will typically pay for the repair or replacement of the insured item, or provide a cash equivalent.
Claims Checklist:

When making a claim under Plate & Glass Insurance, here's a list of items/documents you might need:
  • Policy Document: Always have a copy of your insurance policy. This contains all terms and conditions of your coverage.
  • Incident Report: A detailed account of how and when the damage occurred. This report should be as thorough as possible.
  • Photographs: Clear pictures of the damaged glass or fixtures, showing the extent of damage.
  • Purchase or Installation Receipts: Receipts or invoices related to the purchase or installation of the damaged items can help verify their value and authenticity.
  • Repair or Replacement Quotes: Estimates from professionals about the cost to repair or replace the damaged items.
  • Surveyor’s Report: If a surveyor or adjuster has been engaged, their report will be a crucial document in the claim process.
  • Witness Statements: If there were any witnesses to the damage or incident, their accounts can support your claim.
  • Location Details: A clear description of where the damaged item was located, especially if it’s a large property with multiple glass installations.
  • Maintenance or Inspection Records: If applicable, records showing that the glass or fixture was properly maintained and had no pre-existing issues.
  • Any Other Relevant Documentation: This might include safety protocols followed, any previous communication about the glass or fixture, etc.
Always refer to the specific terms and conditions of your Plate & Glass Insurance policy and maintain open communication with your insurer or broker to ensure a smooth claim process.

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Strata Insurance(Residential)

Residential strata insurance (also known as body corporate cover in some states) is general insurance that covers common property under the management of a strata title or body corporate entity. Owners of strata titles typically share the premium costs of strata insurance as part of their strata fees and liabilities. Holding strata insurance is mandatory under each state's relevant strata legislation.

Public Liability | Covers the legal liability of the Owners Corporation. This does not insure the liability of the unit owner, except where liability relates to the Owners Corporation's property or common contents. Common Contents | Covers appliances, equipment, furniture, carpets, fittings and works of art in any common area for which the Owners Corporation is responsible. Loss of Rent and/or Alternative Accommodation | If a unit becomes uninhabitable as a result of an insured peril, the unit owner can claim for loss of rent or alternative accommodation during the period that the premises are unfit for occupancy, based on the rental value of a unit, subject to approval by the insurer. Personal Accident for Voluntary Workers | Provides compensation to any person who carries out voluntary works on behalf of the Owners Corporation. The volunteer worker's name must be recorded in the books of the Owners Corporation

Motor Burnout-The burning out or fusing of an electric motor, that happens in the period of insurance, which is part of your building or common contents. Fraudulent embezzlement or theft, misappropriation or conversion of your funds by office bearers or your employees committed in the period of insurance. Can cover any office bearer for loss arising from any claim first made against the office bearer for a wrongful act Voluntary workers cover

Strata Insurance specifically excludes contents within individual units such as carpets, curtains, blinds, light fittings and electrical appliances not actually wired into the premises. Exclusions can be for certain risks, such as landslip or flood, or for certain property features such as fencing. Strata policies do not cover your contents and personal items.

The coverage is usually provided for a period of one year.

For property reinstatement value basis For other covers sum insured is referred to as Limit of Indemnity. This limit is fixed per accident and per policy period which is called Any One Accident (AOA) limit and Any One Year (AOY) limit respectively

All these can be covered under one policy and premium will be lesser also: Property cover (buildings and common contents) Public liability Cover against loss of property resulting from theft by committee members Office Bearers' Liability Voluntary Workers Personal Accident Machinery cover

Some common factors contributing to the premium include: • Government taxes on insurance • The age and condition of the building • The replacement cost of the building • The risk profile of the location • The claims history of the strata complex • Commercial activites carried out on the premises, such as holiday letting • The level of excess payment selected by the body corporate, payable at the time of a claim • The costs of common property, for example car parks, stairwells, fire protection systems, lifts and pools

Strata Insurance (Residential), is designed to cover common areas and shared components of properties that are under a strata title or similar scheme. These may include apartment buildings or groups of townhouses, and it generally covers the building and common areas, including gardens, driveways, stairs, pools, and more. Here's an overview of the claim process and a claims checklist:

The Claim Process:

  • Immediate Action: If there's an immediate risk to safety due to the damage, take necessary precautions. This might include cordoning off an area, turning off utilities, or evacuating residents.
  • Notification to Insurer: Inform the insurance provider about the incident as soon as possible, adhering to any specified time frames mentioned in the policy.
  • Document the Incident: Take photos of the damage and any other evidence that might help in the claim process.
  • Engage with Strata Committee/Management: It's vital to communicate with the strata committee or management company (if one is involved), as they often have protocols in place for insurance claims.
  • Obtain Repair Quotations: Depending on the extent of damage, you may need to get quotes for repairs from contractors or specialists.
  • Submit Claim Form: Complete the insurance company's claim form, providing details of the incident, evidence, repair quotations, and any other relevant information.
  • Assessment by Insurer: The insurance company might send a surveyor, adjuster, or assessor to evaluate the extent of the damage and verify the details of the claim.
  • Claim Approval: Once the insurer has verified all details and assessed the damage, they'll approve the claim and decide on the settlement amount.
  • Settlement: The insurance company will either arrange for repairs or offer a monetary settlement based on the policy's terms and conditions.
Claims Checklist:

When filing a claim under Strata Insurance (Residential), consider the following items:
  • Policy Document: Your strata insurance policy that outlines the terms, conditions, and coverage.
  • Incident Report: A detailed account of the incident, including the date, time, and cause of the damage.
  • Photographs and Videos: Clear visual documentation of the damage. This provides valuable evidence to support your claim.
  • Repair Quotations: Detailed estimates for repair works from certified contractors or specialists.
  • Minutes or Communications: Any relevant communications or minutes from strata committee meetings discussing the incident or the claim.
  • Maintenance Records: Documents indicating the maintenance history of the damaged area/item, if applicable.
  • Witness Statements: If there were witnesses to the incident, their testimonies can be valuable.
  • Police Reports: Necessary in cases of vandalism, theft, or other malicious acts.
  • Surveyor's/Adjuster's Report: If the insurance company sent an assessor, their report will play a pivotal role in the claim process.
  • Any Other Relevant Documentation: Depending on the nature of the damage, there might be other relevant records or documents that could support your claim.
It's crucial to liaise closely with the strata committee or management company and keep open lines of communication with the insurance provider to ensure a smooth claim process.

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Strata Insurance(Commercial)

Strata Insurance is designed to protect you and your property as a lot owner. It provides general insurance cover for common property under the management of a strata title or body corporate entity. The premiums for strata insurance are typically shared amongst the lot owners as part of their strata fees and levies.

Public Liability | Covers the legal liability of the Owners Corporation. This does not insure the liability of the unit owner, except where liability relates to the Owners Corporation's property or common contents. Common Contents | Covers appliances, equipment, furniture, carpets, fittings and works of art in any common area for which the Owners Corporation is responsible. Loss of Rent and/or Alternative Accommodation | If a unit becomes uninhabitable as a result of an insured peril, the unit owner can claim for loss of rent or alternative accommodation during the period that the premises are unfit for occupancy, based on the rental value of a unit, subject to approval by the insurer. Personal Accident for Voluntary Workers | Provides compensation to any person who carries out voluntary works on behalf of the Owners Corporation. The volunteer worker's name must be recorded in the books of the Owners Corporation

Alterations & Additions Emergency Accommodation/Meal Costs Emergency costs to minimise losses Fusion of motors up to 5kw Inflationary Costs Loss of rent Modifications due to injury Property of Others Travel Expenses Voluntary workers cover Liability in connection with the hire by any person of sporting or recreational facilities owned by the Insured – included Liability in connection with any social or recreational activities arranged for or on behalf of the Lot / Unit Owners or occupiers of any Lot / Unit – included

Strata Insurance specifically excludes contents within individual units such as carpets, curtains, blinds, light fittings and electrical appliances not actually wired into the premises. Exclusions can be for certain risks, such as landslip or flood, or for certain property features such as fencing. Strata policies do not cover your contents and personal items.

The coverage is usually provided for a period of one year.

For property reinstatement value basis for other covers sum insured is referred to as Limit of Indemnity. This limit is fixed per accident and per policy period which is called Any One Accident (AOA) limit and Any One Year (AOY) limit respectively

All these can be covered under one policy and premium will be lesser also: Property cover (buildings and common contents) Public liability Cover against loss of property resulting from theft by committee members Office Bearers' Liability Voluntary Workers Personal Accident Machinery cover

Some common factors contributing to the premium include: • Government taxes on insurance • The age and condition of the building • The replacement cost of the building • The risk profile of the location • The claims history of the strata complex • Commercial activites carried out on the premises, such as holiday letting • The level of excess payment selected by the body corporate, payable at the time of a claim • The costs of common property, for example car parks, stairwells, fire protection systems, lifts and pools

Strata Insurance (Commercial) covers buildings and common areas within a commercial strata title, which might encompass office buildings, warehouses, and other commercial properties. The nature of the coverage will often be more complex than residential strata due to the broader range of potential risks and the involvement of business activities. Here's an outline of the claim process and a claims checklist:

The Claim Process:

  • Immediate Action: If an incident poses an immediate safety risk or further potential for damage, take precautions. This could involve turning off utilities, evacuating areas, or securing entrances.
  • Notification to Insurer: As soon as you're aware of damage or an incident that might lead to a claim, inform the insurance provider promptly, typically within the time frames specified in the policy.
  • Document the Incident: Capture photographs or videos of the damage and the scene, if applicable, to provide evidence.
  • Engage with Strata Committee/Management: Communicate the incident to the strata committee or the managing company, as they might have specific protocols or contacts for insurance claims.
  • Collect Repair Quotations: For damage assessment, gather quotations from certified contractors or specialists.
  • Submit Claim Form: Fill out the insurance company's claim form, providing all details of the incident, evidence, and any other pertinent documentation.
  • Assessment by Insurer: The insurer might send an adjuster or surveyor to inspect the damage, verify the claim details, and assess repair/replacement costs.
  • Claim Decision: Once the insurer completes the assessment, they'll determine the validity of the claim and decide on the settlement amount.
  • Settlement: Based on policy terms and the nature of the damage, the insurer will either directly pay for repairs, replacements, or offer a monetary settlement.
Claims Checklist:

For a claim under Strata Insurance (Commercial), consider the following checklist:
  • Policy Document: The insurance policy detailing your coverage, terms, and conditions.
  • Detailed Incident Report: A thorough account of what happened, the time, date, and any other relevant details.
  • Photographic and Video Evidence: Visual documentation showing the extent and nature of the damage.
  • Repair and Replacement Quotes: Detailed estimates from contractors or specialists regarding repair or replacement costs.
  • Strata Committee/Management Records: Any relevant communications, notices, or minutes from committee meetings discussing the incident or the claim.
  • Maintenance and Inspection Logs: Records showcasing the maintenance or inspection history of the damaged area or items.
  • Witness Statements: Testimonies from any witnesses present during the incident.
  • Police Reports: Essential in cases of theft, vandalism, or other malicious activities.
  • Surveyor's/Adjuster's Report: If an adjuster was involved, their detailed report will be a key document for the claim.
  • Other Pertinent Documents: Depending on the specific incident or damage, other documentation may be required to validate or support the claim.
Ensure you maintain a transparent communication line with the strata committee, the management company, and the insurance provider throughout the claim process. Different commercial strata schemes might have slightly different protocols or requirements, so always refer to the specific terms of your policy.

Metropolitan is best at rendering quality services to their customers whether they are individuals or corporates. Metropolitan focus on establishing itself as a committed, knowledge driven and customer focused entity in the insurance industry.

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