The Policy coverage includes any unforeseen and sudden physical loss or damage to the Insured items due to any cause including:

• Burglary, theft, riot, strike and malicious damage.
• Fire and lightning, External explosion, Earth Quake, Flood, Subsidence, Inundation, Landslide and Rockslide
• Storm, tempest, hurricane, typhoon and tornado
• Accidental damage while at work due to faulty man handling, dropping or falling or collapse, collision and impact.

On request the policy can be extended to cover various optional extensions namely:

• Third Party Liability


• Escalations


• Air Freight


• Additional Custom Duty


• Owners Surrounding Property


• Express Freight


• Holiday Rates


• Overtime wages


• Cost incurred in the clearance and removal of debris

The policy shall not cover loss or damage due to the following:

• Electrical, Electronic or Mechanical Breakdown failure or breakage without the operation of any external peril.
• Loss or damage to replaceable parts which have limited life such as bits, knives, ropes, belts, chains etc. etc.
• Loss or damage due to explosion of any boiler or pressure vessel.
• Loss or damage to any water borne vessel and crafts, sinking or damage by sea waters or tides.
• Loss or damage sustained during the transit from one location to another.
• Damage while working underground
• War and war-like situations including nuclear risks.
• Willful Negligence
• Direct consequence of the continual influence of operation e.g. wear and tear, corrosion, rust, collisions and depreciation. Vehicles designed and licensed for general road use
• Total or partial immersion in tidal water
• Damage occurred whilst any Insured item is undergoing a test of any kind
• Consequential loss or liability of any kind
  
  Note : This list is non-exhaustive. Please refer to the sample policy contract for the full list of exclusions under this policy.

Duration of cover is for one year. You need to renew your insurance policy annually

The sum insured should equal to the cost of replacement of the same kind and capacity via cost of replacement including freight, dues and custom duties plus cost of erection.

If the sum insured is less than the amount required to be insured at the time of loss (i.e. under-insurance), you are deemed to be self-insuring the difference. The average condition will apply in the event of a claim. Every item if more than one shall be subject to this condition separately.

Contribution condition – If at the time any claim arises under the Policy there is any other insurance covering the same loss, damage or liability, we shall not be liable to pay or contribute more than its ratable proportion of any claim for such loss, damage or liability

Cancellation
You may cancel your policy by giving written notice to insurer. Upon cancellation, you are entitled to a refund of the premium less premium based on their short period rates for the period of the policy which has been in force, subject to the minimum premium to be retained by them.

Claims Process for Contractors Plant & Machinery Insurance (CPM):

The claims process for Contractors Plant & Machinery Insurance (CPM) involves several steps to ensure a smooth and fair settlement. Here's an overview of the typical process:

• Step 1: Incident Notification:
  • The policyholder must promptly notify the insurance company or their insurance broker about the incident or damage involving insured plant and machinery. This notification should include details such as the date, time, location, and a brief description of the incident.
• Step 2: Claim Documentation:
  • The policyholder needs to gather and provide documentation to support their claim. This may include the insurance policy details, the incident report, and any evidence related to the damage or loss.
• Step 3: Assessment and Investigation:
  • The insurance company will assign a claims adjuster or surveyor to investigate the incident. The adjuster will assess the extent of the damage and determine whether it falls within the scope of coverage. They may also inspect the damaged machinery and collect additional information.
• Step 4: Estimate of Loss:
  • The claims adjuster will estimate the loss, considering factors such as repair costs, replacement value, and depreciation. They may also consult with experts to determine the extent of the damage.
• Step 5: Claim Approval or Denial:
  • Based on their investigation and assessment, the insurance company will either approve or deny the claim. If approved, they will provide the policyholder with details of the settlement amount.
• Step 6: Settlement:
  • Once the claim is approved, the insurance company will arrange for the settlement, which may involve repairing, replacing, or reimbursing for the damaged machinery. The settlement amount will depend on the terms of the policy and the extent of the damage.
Claims Checklist for Contractors Plant & Machinery Insurance (CPM): When filing a claim for Contractors Plant & Machinery Insurance (CPM), policyholders should prepare a comprehensive claims package to support their case. Here's a checklist of documents and information that may be required:
• Claim Form: Complete the insurer's claim form, providing accurate and complete information.
• Policy Details: Include your CPM insurance policy number, coverage period, and any policy endorsements.
• Incident Report: Provide a detailed description of the incident, including the date, time, location, and a narrative of what happened.
• Photographs and Videos: Include visual evidence of the damage or loss. Photographs or videos can help document the condition of the machinery.
• Repair Estimates: Submit estimates from qualified repair shops or experts outlining the cost of repairs and parts needed.
• Invoices and Receipts: Include itemized invoices and receipts for expenses related to repairs, replacements, and other mitigation efforts.
• Expert Reports: If applicable, provide reports from engineers or specialists assessing the damage or loss and estimating repair costs.
• Maintenance Records: Share records showing the maintenance history of the insured machinery.
• Correspondence: Include any correspondence, emails, or communication related to the incident and the claim.
• Police or Incident Reports: If the incident involved a crime or accident, include copies of police or incident reports.
• Bank Details: Provide your bank account information for receiving claim settlements via direct deposit.

Remember to communicate promptly with your insurance company or broker, follow their specific claim submission instructions, and provide all requested documentation to expedite the claims process. The specific requirements may vary depending on your policy and insurance provider.

There are generally three levels of cover :

• Gross profit. Loss of anticipated revenue, including debt service costs, fixed operating costs as well as anticipated net profit, less variable costs.
• Debt service and fixed costs.
• Debt service only increased cost of working is also insured under DSU to the extent that the increased expenditure reduces the insured loss. Any indemnity will be limited to the Insured’s actual loss sustained within the policy parameters.

Additional coverage can be extended to address the possible sustained losses associated with:

• Project Insurance Premium (additional costs for extensions of coverage)
  
• Contractors General Conditions
  
• Project Team Overhead
  
• Legal/Accounting/Professional Fees associated with the continued construction

DSU typically does not cover:

• Fines and penalties.
• Non damage delays (non performance, late delivery of materials etc.)
• Periods of insured delay concurrent with those from uninsured events.
• Delays due to redesigning, adding or improving the insured property.
• Inadequate funding to complete the project.
  Note : This list is non-exhaustive. Please refer to the sample policy contract for the full list of exclusions under this policy.

Insurance coverage begins on commencement of work on site or on the effective date agreed.

It ceases on the planned or actual date of project delivery/completion.

An extension of the project does not automatically mean the period of insurance will also be extended. Any extension must be approved by the insurer. The indemnity period is the period during which the use of the property is impaired by a delay in start-up/completion due to loss or damage, beginning on the date on which business would have commenced, had loss or damage not occurred, and limited by the agreed maximum indemnity period. The basis for determining the indemnity period is the time needed to rectify the delay loss. This is derived from the duration of repairs to or replacement of the damaged facility including erection and testing.

The amount payable under the policy will be expressed as both a monetary and a time limit - a sum insured and a maximum indemnity period. It may be further defined by a maximum daily indemnity amount. Insurers will pay up to the amount stated as either the sum insured or the indemnity period, whichever is exhausted first.

Triggering a DSU claim.
The policy will contain a DSU trigger date. It is the agreed date the project was anticipated to be complete and the commercial operations would begin. Such date may be linked to a contractually defined term. There are 3 key criteria for payment of a DSU claim An event indemnifiable under the physical damage policy.The resultant delay exceeds the DSU deductible.A resultant loss of the interest insured (e.g. Gross Profit).

Deductible.
Also referred to as a “waiting period” or “time excess”, this is the period of the loss during which the delay is self insured. The deductible is usually expressed as a number of days and will be applied to the aggregated delay.

Aggregate delay (insured and uninsured).
The delays suffered by a project potentially from multiple physical damage events will be aggregated, leading to one overall delay period beyond the trigger date. Delays can also occur to a project from events that are not covered by the physical damage insurance, such as slow progress or late supply of materials. Indemnity under the DSU policy will discount time lost to such circumstances.

Reinstatement of cover.
The DSU sum insured is invariably an aggregate limit. If DSU is triggered, it may be necessary to reinstate the sum insured, indemnity period and deductible. The policy may contain provisions relating to the reinstatement of the DSU section. It should be noted that there is generally no obligation on insurers to extend the period of insurance, to advance the trigger date, or to reinstate the sum insured.

Claims Process for Delay in Startup Insurance:

Delay in Startup (DSU) Insurance, also known as Advanced Loss of Profits (ALOP) Insurance, is designed to protect businesses from financial losses incurred due to delays in the completion of a construction project. Here's an overview of the typical claims process for DSU Insurance:

• Step 1: Incident Notification:
  • The policyholder should promptly notify their insurance company or broker of any event or circumstances that may result in a delay to the construction project. This notification should include details about the event, its impact on the project timeline, and any relevant documentation.
• Step 2: Claim Documentation:
  • The policyholder must gather and provide documentation to support their claim. This documentation often includes the insurance policy details, the construction contract, project schedules, and any other relevant records.
• Step 3: Initial Assessment:
  • The insurance company will review the claim and assess the validity and extent of the delay. They may appoint a claims adjuster or surveyor with expertise in construction projects to investigate further.
• Step 4: Detailed Investigation:
  • The insurer's representative will conduct a detailed investigation to determine the cause and duration of the delay. This may involve reviewing project documents, interviewing relevant parties, and assessing the financial impact.
• Step 5: Claim Approval or Denial:
  • Based on the investigation and assessment, the insurance company will make a decision to either approve or deny the claim. If approved, they will calculate the amount of compensation owed to the policyholder.
• Step 6: Settlement:
  • Once the claim is approved, the insurance company will arrange for the settlement of the claim. The policyholder will receive compensation to cover the financial losses resulting from the delay in startup, such as increased construction costs or lost profits.

Claims Checklist for Delay in Startup Insurance:

When filing a claim for Delay in Startup (DSU) Insurance, policyholders should compile a comprehensive claims package to substantiate their case. Here's a checklist of documents and information that may be necessary:

• Claim Form: Complete the insurer's claim form accurately and provide all requested details.
• Policy Details: Include your DSU insurance policy number, coverage period, and any policy endorsements.
• Construction Contract: Provide a copy of the construction contract, including details about the project, timelines, and responsibilities of the parties involved.
• Project Schedules: Include project schedules, both original and updated, to demonstrate the impact of the delay on the project timeline.
• Event Documentation: Include documentation related to the event or circumstances that caused the delay, such as incident reports, photographs, or expert assessments.
• Financial Records: Submit financial records detailing the actual and projected losses incurred due to the delay, including increased construction costs and lost profits.
• Communication Records: Include any correspondence, emails, or communication related to the delay, including notifications to relevant parties.
• Expert Reports: If necessary, provide reports from experts, such as construction delay analysts or engineers, to support the claim.
• Witness Statements: If applicable, obtain statements from individuals who can corroborate the cause and impact of the delay.
• Third-Party Documentation: Include any documents or reports from third parties involved in the project, such as contractors or subcontractors.

Policyholders should maintain open and transparent communication with their insurance company or broker throughout the claims process, following their specific claim submission instructions and providing all requested documentation promptly. Keep in mind that the requirements may vary depending on the policy and insurance provider.

This policy provides insurance against the deterioration or putrefaction of chilled, refrigerated or frozen stocks in cold storage directly caused by an “accident”, and described in the Schedule by which is indemnifiable under the Machinery Breakdown Insurance.

“Accidents” shall mean The rise or fall in cooling temperature as a result of breakdown of the Refrigerating Plant, except by the fire lightning or explosion flood or inundation or the accident failure of the public supply of electricity at the terminal ends of the Supply Authority’s service feeders in the Premises not occasioned by the deliberate act of the Supply Authority drought, or The unforeseen and sudden escape of refrigerants into the cold-storage rooms, or In the case of CA storage, an incorrect composition of the storage atmosphere directly resulting from any material damage to the refrigeration plant, which is indemnifiable under machinery insurance.

It is possible to extend the deterioration of stock cover to include deterioration due to the failure of the public power supply, provided the position regarding public and back-up power supplies is found to be satisfactory.

This policy does not cover certain losses such as:

• Loss due to shrinkage, inherent defects or disease, natural deterioration, putrefaction
• Improper storage, damage to packing material, insufficient circulation of air, non-uniformity of temperature
• Temporary repair of the refrigeration machinery specified in the list of machinery which is carried out without the insurer’s consent
• Penalties for delay, consequential loss
• War or warlike operations , Civil War and any act of terrorism
• Nuclear reaction, nuclear radiation or radio contamination
• Willful acts or willful negligence
• Fire, direct lightning, chemical explosion, aircraft damage, thefts, collapse of buildings, flood, natural catastrophes
  Note : This list is non-exhaustive. Please refer to the sample policy contract for the full list of exclusions under this policy.

Duration of cover is for one year. You need to renew your insurance policy annually.

You must ensure that the sum insured is equal to estimated maximum selling price obtainable for the stored goods during the period of this policy, such maximum selling price being indicated in the Schedule submitted by you prior to the commencement of insurance.

The monthly declaration shall be based on the selling price obtainable for the goods.

Contribution condition – If at the time any claim arises under the Policy there is any other insurance covering the same loss, damage or liability, we shall not be liable to pay or contribute more than its ratable proportion of any claim for such loss, damage or liability.

Methods of Preservation of goods
There are basically two different methods of preservation: cold storage under freezing conditions and cold storage under cooling conditions. In the case of cold storage under cooling conditions, a distinction must be made between two types of cold storage:

Storage in a normal atmosphere and storage in a controlled atmosphere (CA storage). The storage atmosphere in CA storage rooms is different to that of normal atmospheric air and contains approximately 22% carbon dioxide, 4% oxygen and 74% nitrogen.

Cancellation
You may cancel your policy by giving written notice to insurer. Upon cancellation, you are entitled to a refund of the premium less premium based on their short period rates for the period of the policy which has been in force, subject to the minimum premium to be retained by them.

Deterioration of Stock (DOS) insurance typically covers the loss of or damage to goods stored in cold storage due to the breakdown of refrigerating machinery, resulting in a rise or fall in temperature. It can be crucial for businesses that rely on maintaining specific temperature ranges for their goods, such as those in the food industry.

The Claim Process:

The claim process for DOS insurance generally involves the following steps:

• Immediate Notification: Notify the insurance company immediately upon discovering the damage. This can usually be done by contacting your broker or the insurer's claims department.
• Documentation: Take photographs or videos of the damaged stock and the machinery that has broken down. This serves as evidence and helps in ascertaining the extent of the damage.
• Preservation of Damaged Goods: It's important not to dispose of any damaged goods until the insurance company has had a chance to inspect them, unless disposing of them is necessary for safety reasons.
• Engaging a Repairer: If the refrigeration machinery needs repairs, obtain estimates for the repair work. It’s a good idea to get approval from the insurance company before starting the repair work, to ensure that costs will be covered.
• Claim Form Submission: Fill out the insurance company's claim form detailing the incident, the extent of the damage, and the expected claim amount. Attach all supporting documents, such as photographs, repair estimates, and any other relevant paperwork.
• Insurer's Inspection: The insurance company may send a surveyor or adjuster to inspect the damage and ascertain the claim's validity and the quantum of loss.
• Settlement: Once the claim is verified and the extent of the loss determined, the insurance company will proceed with the claim settlement. This might involve either a payment covering the loss or a replacement of the damaged goods, depending on the policy terms.

The Claim Checklist:

To ensure a smooth claims process, it’s essential to be prepared with all the necessary documentation. Here’s a checklist to guide you:

• Policy Details: Keep your insurance policy number, details, and contact information of the insurance company or broker handy.
• Initial Notification: Record the date, time, and details of the incident, and your initial notification to the insurance company.
• Photographic Evidence: Have clear photographs or videos showing the extent of damage to both the goods and the machinery.
• Temperature Logs: If available, provide records or logs showcasing the temperature fluctuations. This can help demonstrate the correlation between the machinery breakdown and the stock deterioration.
• Repair Estimates: Obtain and keep a copy of repair estimates for the machinery.
• Inventory Records: Have a list of goods that were in the cold storage at the time of the incident, including their value.
• Previous Maintenance Records: Show that the refrigeration machinery was maintained regularly and was in good working condition prior to the breakdown.
• Claim Form: Ensure the claim form is filled out accurately and completely.
• Invoice/Receipts: Keep invoices or receipts for any immediate expenses incurred due to the incident, like emergency repairs or the purchase of replacement goods.
• Communication Records: Maintain a record of all communication with the insurer, including emails, letters, and call logs.

Remember, policies can vary widely between different insurers. It's essential to read and understand your specific policy's terms, conditions, and exclusions to ensure a seamless claim process.

Section I – Material Damage (MD)
Covers all hardware installation including peripheral and accessories on a comprehensive basis including both accidental damage and electrical and mechanical breakdown

Section II – External Data Media (EDM)
Covers the External Data Media, following a damage to EDP system (such as disc, tapes external to the computer system) and loss indemnifiable under Section 1, the cost incurred in restoring the data

Section III – Increase cost of working (ICOW)
Provides indemnity for increase cost of working (the additional expense incurred to restart the operation) following material loss or damage by indemnifying the cost of hiring another equipment.

On request, with additional premium, the policy can be extended to cover various optional extensions namely:

• Third Party Liability
  
• Owner's Surrounding Property
• Additional Customs Duty
• Express freight
• Escalation
• Airfreight

This policy does not cover certain losses such as:

• War, Civil War and any act of terrorism
• Radioactive and nuclear energy risks
• Willful acts or willful negligence
• Wear and tear
• Contractor, supplier, repairer responsible
• Consequential loss and liability of all kinds
  
  Note : This list is non-exhaustive. Please refer to the sample policy contract for the full list of exclusions under this policy.

Duration of cover is for one year. You need to renew your insurance policy annually.

Section 1
The sum insured shall be equal to the cost of replacement of the insured items by new and of the same kind and capacity which will include freight dues customs duties and erection cost

Section 2
The Sum Insured shall be equal to the cost required for restoring the insured external data media

Section 3
The Sum insured shall be equal to the amount which the insured would have to pay as additional expenditure for 12 months use of substitute EDP equipment Contribution Condition – If at the time any claim arises under the Policy there is any other insurance covering the same loss, damage or liability, we shall not be liable to pay or contribute more than its ratable proportion of any claim for such loss, damage or liability.

Cancellation
You may cancel your policy by giving written notice to insurer. Upon cancellation, you are entitled to a refund of the premium less premium based on their short period rates for the period of the policy which has been in force, subject to the minimum premium to be retained by them.

Cancellation
Electronic Equipment Insurance (EEI) is designed to cover unforeseen and sudden physical loss or damage to electronic equipment and data media, including subsequent data reconstruction costs. This could include computers, communication equipment, medical equipment, and other related electronic devices. Here's a breakdown of the claim process and a checklist to help ensure smooth claim handling:

The Claim Process:

• Immediate Notification: As soon as you become aware of an incident that could lead to a claim, notify your insurance company or broker immediately. Provide them with preliminary information about the incident.
• Limit the Damage: Take necessary actions to prevent further damage. For instance, if there's a liquid spill on a computer, ensure it's unplugged and try to minimize any further exposure.
• Documentation: Document the event by taking photographs or videos of the affected equipment and the surrounding area. This will provide evidence supporting the nature and extent of the damage.
• Prepare a Statement: Detail the circumstances leading to the loss or damage. This should include dates, times, and a description of what happened.
• Engage a Technician: If necessary, get an expert or technician to assess the damage and provide an estimate for repairs or replacement. This will help in determining the claim amount.
• Submit the Claim: Fill out the insurer's claim form, attaching all supporting documents, including the expert's assessment, photos, and any other pertinent documentation.
• Insurer's Assessment: The insurance company might send their adjuster or surveyor to assess the claim's validity and evaluate the damage.
• Settlement: Once the insurer verifies the claim and assesses the extent of the damage, they'll proceed with the settlement, which could involve repair, replacement, or reimbursement, depending on the policy terms.

The Claim Checklist:

To facilitate a swift claim process, make sure you have the following:

• Policy Details: Your insurance policy number and contact details of the insurance company or broker.
• Incident Report: A comprehensive report detailing the circumstances leading to the loss or damage, including dates, times, and descriptions.
• Photographic Evidence: Clear photographs or videos showing the affected equipment and, if applicable, the cause of the damage.
• Technical Assessment: A detailed report from a technician or expert highlighting the extent of the damage and the estimated costs for repair or replacement.
• Purchase and Maintenance Records: Proof of purchase for the damaged equipment (like receipts or invoices) and any maintenance or service records, showing the equipment was in good working condition prior to the incident.
• Claim Form: Ensure the claim form is completed accurately with all necessary details.
• Backup Data: While this won't be required for the claim, it's a good practice to have backup data, especially if the damaged equipment stored critical information.
• Communication Records: Keep a log of all communications with the insurance company or broker related to the claim.
• Invoice/Receipts: If you've incurred any immediate expenses due to the incident (like emergency repairs), retain the receipts to include in your claim.
• Replacement Quotes: If the equipment is irreparable, get quotes for a replacement. Some insurers may require multiple quotes for validation.

While this provides a general outline, always refer to your specific policy for details on coverage, exclusions, and the required documentation for claims. Electronic Equipment Insurance policies can vary based on the insurer and the specific risks covered.

Section 1 - Material Damage (MD)
It provides cover against sudden and unforeseen physical loss or damage in respect of all the risks involved in the erection and installation of machinery, plant and steel structure of any kind, during the period of insurance.

Section 2 - Third Party Liability
This section in respect of third party liability of which we shall become legally liable to pay as damages consequent upon:
i. Accidental bodily injury to or illness of third party
ii. Accidental loss or damage to property belonging to third party

On request, with additional premium, the policy can be extended to cover various optional extensions viz.

• Civil Engineering Works
• Equipment for Erection
• Removal of Debris
• Professional Fees
• Surrounding Property
• Transit to or from the site (excluding sea or air transit)
• Testing and commissioning
• Maintenance cover
• Professional fees for architects, surveyors etc. for the reinstatement of damage, etc

This policy does not cover certain losses such as:

• War, Civil War and any act of terrorism
• Radioactive and nuclear energy risks
• Willful acts or willful negligence
• Wear and tear
• Faulty design , defective material or casting and/or bad workmanship
• Mechanical and/or electrical breakdown or derangement of construction plant and machinery
• Consequential loss of any kind, including penalties, losses due to delay, lack of performance, loss of contract
• Seepage, Pollution and Contamination
• Asbestos
  
  Note : This list is non-exhaustive. Please refer to the sample policy contract for the full list of exclusions under this policy.

You must ensure that your sum insured stated in the Schedule shall not be less than

(a) the full value of the erection works at the completion of the contract. That is the completely erected value of the plant and machinery inclusive of freight, customs duties and cost of erection.

(b) the replacement value of construction, plant and machinery (if any)

If the sum insured stated in the Schedule less than the amount required to be insured at the time of loss (i.e. under- insurance), you are deemed to be self-insuring the difference. The average condition will apply in the event of a claim.

Contribution condition – If at the time any claim arises under the Policy there is any other insurance covering the same loss, damage or liability, we shall not be liable to pay or contribute more than its ratable proportion of any claim for such loss, damage or liability.

Cancellation
There is no cancellation condition under this policy.

Erection All Risk (EAR) insurance provides comprehensive coverage for risks associated with the installation and erection of machinery, plant, steel structures, and equipment. It's mainly used in industries where there's the erection of heavy machinery and infrastructure, like power plants, manufacturing facilities, and so on. Given the nature of the work, there's a risk of accidents, which might lead to property damage or even third-party liabilities.

The Claim Process:

• Immediate Notification: Upon becoming aware of any incident that might result in a claim, promptly notify your insurance company or broker. Early notification helps in adequate assessment and prompt settlement.
• Secure the Site and Minimize Damage: Take all necessary steps to prevent further loss or damage. If there's an ongoing risk, ensure the safety of personnel and mitigate any further damages to the equipment.
• Documentation: Document the incident thoroughly. Take photographs or videos of the damaged parts, surrounding areas, and any other evidence that could support the cause and extent of the damage.
• Prepare a Detailed Report: Create a comprehensive report detailing the circumstances of the incident, including dates, times, possible causes, and the extent of the damage.
• Engage Experts if Necessary: For specialized equipment or complex damages, it might be necessary to hire an expert or technician to assess the extent of damage and estimate repair costs.
• Submit the Claim: Complete the insurance company's claim form, attaching all necessary documents such as photographs, expert reports, your incident report, and any other relevant documentation.
• Insurer's Assessment: The insurer may appoint a surveyor or adjuster to inspect the site, assess the validity of the claim, and estimate the quantum of loss.
• Settlement: Once the assessment is complete and the claim is verified, the insurer will proceed with the claim settlement. This might involve payment for repairs, replacements, or other liabilities covered under the policy.

The Claim Checklist:

To ensure a smooth claim process, consider the following checklist:

• Policy Details: Have your policy number, terms, conditions, and contact details of your insurance company or broker readily available.
• Incident Report: A comprehensive report of the incident with specific details on dates, times, causes, and damages.
• Photographic Evidence: Clear photographs or videos of the damage, showing both close-ups of damaged areas and wider shots of the surrounding environment.
• Witness Statements: If there were any witnesses to the incident, their statements could be valuable.
• Expert or Technician Reports: Detailed reports highlighting the damage's extent and the estimated repair or replacement costs.
• Maintenance and Service Records: If applicable, records that show regular maintenance or service of the equipment, proving it was in good condition prior to the incident.
• Claim Form: An accurately completed claim form, as provided by the insurer.
• Safety and Quality Checks: Documentation that proves that safety measures were followed and that the equipment met quality standards before the incident.
• Communication Logs: Record all communications with the insurance company, adjusters, surveyors, and any other involved party.
• Invoice/Receipts: If you've already undertaken any repairs or incurred related expenses, keep all receipts and invoices.

It's crucial to always refer back to the terms and conditions of your specific EAR policy. Different insurers might have varying requirements, exclusions, and coverage details. Always ensure that you understand your policy thoroughly to make the claims process smoother.

This policy covers:

• Loss of or damage to your property or any part thereof due to fire, theft or any other accident or misfortune.
• Loss of or damage caused by perils unless such perils are specifically excluded by this policy.

On request, with additional premium, the policy can be extended to cover various optional extensions viz.

Additional Plant
Additional items of plant and machinery of the same class or type as insured under this Policy following completion of successful testing and commissioning and where required statutory inspection and certification.

Temporary Removal
Loss of or damage to the Insured Property occurring within the specified territory while it is temporarily located at any other premises or in transit for the purposes of repair service or maintenance. Debris Removal : The cost necessarily and reasonably incurred by the Insured with the consent of the Insurers in the removal of Insured Property following damage insured by this Policy.

Additional Cost
Necessary and reasonable cost incurred by the Insured following damage insured by this Policy.
a. in effecting a temporary repair or expediting a permanent repair.
b. in respect of increased cost of working incurred to prevent or minimise interruption to the business in consequence of the damage excluding the cost incurred in the 48 hours immediately following the occurrence of the damage.

Claims Preparation Cost
Necessary and reasonable cost incurred in producing and certifying any particulars or details required by the Insurers in connection with an event for which liability has been accepted but limited to
a. additional cost incurred by employees of the Insured
b. additional fees charged by the usual auditors of the Insured
c. the cost of materials used in furnishing the requirements of the Insurers.

Hired in Plant
The legal liability of the Insured under the terms of their hiring agreement or otherwise to pay
a. compensation for loss of or damage to Hired in Plant while at or while in transit (other than by sea or air) to and from any Location specified in the Schedule and
b. continuing hire charges as a result of loss of or damage to Hired in Plant for which indemnity is provided by a above.

This policy does not cover loss destruction or damage Occasioned by or happening through :

• wear and tear, depreciation, gradual deterioration, mildew, moth, vermin or any process of cleaning, dyeing, repairing, restoring or renovating
• mechanical or electrical breakdown or derangement.
• scratching or denting of any article or breakage of lenses or glass china earthenware marble gramophone records or other articles of a brittle nature unless caused by burglary thieves or fire.
• war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not) or civil war.
• mutiny, strike riot and civil commotion, military or popular rising, insurrection, rebellion, revolution, military or usurped power, martial law or state of siege or any of the events or causes which determined the proclamation or maintenance of martial law or state of siege.
• confiscation or nationalization or requisition or destruction of or damage to property by or under the order of any Government or Public or Local Authority
  
  Note : This list is non-exhaustive. Please refer to the sample policy contract for the full list of exclusions under this policy.

Duration of cover is for one year. You need to renew your insurance policy annually.

You may insured your property on Market Value or Reinstatement Value Basis:

Market Value basis – insurer will pay the cost of repairing the loss or damaged property less the amount of wear, tear and depreciation.

Reinstatement Value Basis – insurer will reinstate repair or replace the loss or damage property without deductions being made for wear, tear or depreciation, provided that the sum covered is adequate to cover the total cost of replacing your property.

If your property amount insured is less than the actual value at the time of loss (i.e. under insurance), you are deemed to be self-insurance the difference.

Excesses, being the amount you have to bear before insurer indemnify you.

You must inform your insurance intermediary or insurer in writing on any material changes during the policy period so that the necessary amendments are endorsed to your policy.

This insurance is subjected to 60 days Premium Warranty, i.e. premium due must be paid and received by insurer within sixty (60) days from inception. Failing which, policy is automatically cancelled and 60 days pro rate premium shall be entitled to insurer.

Cancellation
You may cancel your policy by giving written notice to insurer. Upon cancellation, you are entitled to a refund of the premium less premium based on their short period rates for the period of the policy which has been in force

You must take all ordinary and reasonable precaution for the safety of the property insured.

Machinery All Risks (MAR) insurance offers coverage for unforeseen and sudden physical loss or damage to insured machinery. This type of insurance is essential for industries heavily reliant on machinery, like manufacturing, processing, or construction, as it provides protection against damages, malfunctions, or breakdowns that could lead to significant financial losses.

The Claim Process:

• Immediate Notification: As soon as a potential claim incident occurs, inform your insurance company or broker without delay. Early reporting can expedite the claims process.
• Prevent Further Damage: Depending on the nature of the incident, take immediate steps to prevent further damage or loss. This might include shutting down machinery, ensuring safety protocols are followed, or isolating the damaged equipment.
• Documentation: Document the incident comprehensively. Capture photographs or videos of the damaged machinery, noting the extent and nature of the damage.
• Prepare a Detailed Incident Report: This report should contain the date, time, description of the incident, potential causes, and any immediate actions taken post-incident.
• Technical Assessment: Depending on the damage's complexity, you might need a technician or an expert to assess the machinery. They should provide a report detailing the damage and an estimate for repairs or replacement.
• Submit the Claim: Fill in the claim form provided by your insurer. Attach all relevant documents, like photographs, technician reports, your incident report, and any other necessary paperwork.
• Insurer's Assessment: The insurer may appoint a surveyor or adjuster to visit the site, verify the claim, and evaluate the damages.
• Settlement: After the insurer validates the claim and determines the loss extent, they'll proceed with the claim settlement. Depending on the policy terms and the nature of the damage, this could involve repairing, replacing, or compensating for the damaged machinery.

The Claim Checklist:

To facilitate the claim process, here's a handy checklist:

• Policy Details: Keep your insurance policy number and contact details of your insurance company or broker ready for reference.
• Incident Report: A well-documented report of the incident, including specifics on dates, times, potential causes, and damages.
• Photographic Evidence: Clear photographs or videos capturing the extent and nature of the machinery damage.
• Technical Reports: A detailed assessment from a technician or expert, highlighting the damage and estimated costs for repair or replacement.
• Maintenance Records: Proof of regular maintenance checks or services, indicating that the machinery was in good working condition prior to the incident.
• Claim Form: Ensure the insurer's claim form is filled out thoroughly and accurately.
• Witness Statements: If there were witnesses during the incident, their accounts could be beneficial.
• Safety Protocols: Documentation proving that all safety protocols and guidelines were adhered to before the incident.
• Communication Logs: Maintain a record of all interactions with the insurer, adjusters, technicians, and other involved parties.
• Invoice/Receipts: Should you incur any immediate costs due to the incident (such as emergency repairs), retain those receipts to be included in your claim.

Always ensure you're familiar with your specific Machinery All Risks insurance policy's terms and conditions. Each insurer might have different requirements, coverage specifics, and exclusions. Understanding your policy can make the claims process more efficient and seamless.

Machinery insurance is “accident” insurance for machinery, and provides protection against any sudden and unforeseen physical loss or damage to your machinery whether at work or at rest and during cleaning, inspection, over-hauling, and removal to another position within the premises during subsequent re-erection that limits the operability of the insured item and necessitates its repair or replacement. Such accidents can be caused by entry of foreign particle, momentary overloading, abnormal vibration, defective lubrication, stress, self heating, centrifugal forces, short circuiting, arcing, etc.

Premium rates are calculated separately for each type of machine. The rates are applied to the machines’ value when new (replacement value)

Possible extensions available:

• Costs involved with overtime, night work (or work required on public holidays)


• Express freight to repair the plant & machinery as soon as possible.


• Third Party Liability


• Owner’s Surrounding Property


• Additional Customs Duty

This policy does not cover losses such as :

• Loss of or damage to exchangeable tools, catalyst Loss or damage due to fire & allied perils, flood, collapse of building, landslide
• Loss or damage due to burglary, theft
• Loss or damage for which a contractor, supplier or repairer is responsible either by law or under contract
• Loss or damage caused by existing defects or faults
• War, Civil War and any act of Terrorism
• Radioactive and nuclear energy risks
• Wilful acts or wilful negligence
• Loss or damage as a direct consequence of the continual influence of operation (e.g wear & tear)
• Consequential loss or liability of any kind
  
  Note : This list is non-exhaustive. Please refer to the sample policy contract for the full list of exclusions under this policy.

Duration of cover is for one year. You need to renew your insurance policy annually.

The sum insured should always be the new replacement value of the insured machinery. This includes the value of the new item, customs duties, transportation and installation costs. The current market value is not a suitable value, as it constantly changes, and different valuation criteria and methods are possible.

On request the policy can be extended to cover various optional extensions viz. claim preparation costs, debris removal expenses, expediting expenses, etc

Cancellation
You may cancel your policy by giving written notice to insurer. Upon cancellation, you are entitled to a refund of the premium less premium based on their short period rates for the period of the policy which has been in force

Machinery Breakdown Insurance (MBI) is designed to provide protection against unforeseen and sudden physical damage to machinery due to mechanical or electrical breakdowns. Industries that heavily rely on machinery, such as manufacturing, processing, or utilities, typically opt for MBI to safeguard against the financial implications of such breakdowns.

The Claim Process:

• Immediate Notification: Upon recognizing a breakdown that could lead to a claim, inform your insurance company or broker without delay. Timely reporting can streamline the claim process.
• Prevent Further Damage: Once a breakdown occurs, take necessary actions to prevent additional damage. This includes securing the machinery, ensuring the safety of personnel, and shutting down operations if necessary.
• Documentation: Document the breakdown comprehensively. Take photographs or videos of the affected machinery, focusing on areas showcasing the extent and nature of the damage.
• Prepare a Detailed Breakdown Report: Document the date, time, description of the breakdown, potential causes, and any immediate post-incident actions.
• Technical Assessment: Engage a technician or expert to evaluate the machinery's breakdown. They should offer a report detailing the damage and providing an estimate for repairs.
• Submit the Claim: Complete the insurer's claim form and attach all relevant documents, including photographs, technician reports, your breakdown report, and any other pertinent paperwork.
• Insurer's Assessment: The insurer might send a surveyor or adjuster to inspect the machinery, validate the claim, and estimate the loss.
• Settlement: After validation and loss estimation, the insurer will proceed with the claim settlement, which could involve repairing or compensating for the damaged machinery based on the policy terms.

The Claim Checklist:

For a smooth claim experience, consider the following checklist:

• Policy Details: Your insurance policy number, terms, conditions, and contact details for your insurance company or broker.
• Breakdown Report: A well-documented report of the breakdown, outlining dates, times, potential causes, and damages.
• Photographic Evidence: Clear photographs or videos showing the damage and its extent on the machinery.
• Technical Reports: A comprehensive report from a technician or expert highlighting the damage and estimated repair costs.
• Maintenance Records: Evidence of regular maintenance checks or services, showing the machinery was in proper working condition before the breakdown.
• Claim Form: An accurately filled-out claim form as provided by the insurer.
• Witness Statements: If applicable, statements from personnel or witnesses who observed the breakdown.
• Safety and Operational Protocols: Documentation to show adherence to all safety guidelines and operational protocols before the breakdown.
• Communication Logs: A record of all correspondence with the insurer, adjusters, technicians, and other parties involved in the claim process.
• Invoice/Receipts: If you've incurred any immediate costs due to the breakdown (like emergency repairs), keep those receipts for inclusion in your claim.

Always be familiar with your specific Machinery Breakdown Insurance policy's terms and conditions. Insurers may have varying coverage details, exclusions, and requirements. Thorough understanding of your policy ensures an efficient claims process.

This policy provides cover for the loss of profits sustained as a result of a business interruption caused by material damage indemnifiable under the Machinery Breakdown insurance.

There are several forms of Indirect Damage Coverage available under Machinery Breakdown policies. All forms are optional and may be added to the basic policy by endorsement.

• Business Interruption – Actual Loss Sustained
  
  This form is intended to reimburse the Insured for loss of profits and/or continuing expenses as a result of anMachinery Breakdown accident, on a proof of loss basis, until business as specified in the form (Production, Sales, Rents or Income) can be resumed; subject to the limit of loss specified.
  
  
• Rent or Rental Value
  
  This form is intended to reimburse the Insured for the loss of rents on:
  i. the portion of the premises rented out,
  ii. the fair rental value for the portion occupied by the Insured, and
  iii. the rental value of the unoccupied portion of the premises, resulting from an Machinery Breakdown accident.
  
• Loss of Profits
  
  Loss of Profits coverage is provided to reimburse the Insured for loss of gross profits (the difference between the cost price and the selling price of the Insured’s merchandise) resulting from an Machinery Breakdown accident, until the gross profits are back to the level which they were at immediately before the accident occurred but not exceeding the Sum Insured and Indemnity Period specified.
• Gross Earnings
  
  Gross Earnings coverage is provided to reimburse the Insured for loss due to the necessary interruption of business as a result of an Equipment Breakdown accident, until the damaged property of the Insured is rebuilt, repaired or replaced but not exceeding the amount of insurance specified.
  
• Extra Expense Coverage
  
  Extra Expense coverage can be provided to offset the additional cost of conducting business during the period of restoration over and above the cost that normally would have been incurred to conduct business during the same period, had no accident occurred. Such businesses as newspapers, hospitals, schools, colleges and nursing homes may have need for this coverage.
  
  
• Spares Mitigation Clause
  
  All business interruption forms have a Spares Mitigation Clause included. This provides Insureds, who have taken the steps of carrying a spare, a deductible waiver in the event the spare fails while operating to mitigate a potential loss.
  
  
• Spoilage – Broad Form
  
  This coverage provides indemnity for loss or expense due to spoilage resulting from an accident. Loss from lack of power, light, heat, steam, or refrigeration is expanded to cover either “too much” of these elements or “too little” of these elements. This coverage is designed for food processing risks where “too much” heat or cold may spoil the Insured’s product.
  
  
• Spoilage – Enhanced Coverage
  
  For an additional premium, an Enhanced Spoilage Coverage is offered that will provide coverage for spoilage resulting from the normal operation or failure of safety or protective devices. These devices would include fuses, electrical breakers etc.

This policy does not cover any loss resulting from interruption of or interference with the business attributable to the following causes :

• Loss or damage due to fire and allied perils
• Loss or damage for which a contractor, supplier or repairer is responsible
• Any restrictions or reconstruction or operation imposed by any public authority
• Loss of or damage to machinery or mechanical installations which are not listed in the list of plant & machinery insured

Duration of cover is for one year. You need to renew your insurance policy annually.

The cover provided under this policy is limited to loss of gross profit due to reduction in turnover and increase in cost of working. You are obliged to keep complete records i.e. inventories, production and balance sheets, for the three preceding years shall be held in safe keeping.

Contribution condition – If at the time any claim arises under the Policy there is any other insurance covering the same loss, damage or liability, we shall not be liable to pay or contribute more than its rateable proportion of any claim for such loss, damage or liability.

This policy must be issued concurrently with the Machinery Breakdown Insurance Policy

Cancellation
You may cancel your policy by giving written notice to insurer. Upon cancellation, you are entitled to a refund of the premium less premium based on their short period rates for the period of the policy which has been in force

Machinery Breakdown & Loss of Profit Insurance (MBI & LOP) is designed not only to cover the costs associated with the sudden and unexpected physical damage to machinery (as with standard MBI) but also the subsequent loss of profits due to the interruption of normal business operations resulting from such breakdowns. This combined coverage ensures that businesses are protected from both the direct costs of machinery breakdown and the indirect costs of business interruption.

The Claim Process:

• Immediate Notification: At the first indication of a machinery breakdown that may lead to a claim, notify your insurance company or broker. Prompt notification can facilitate a more efficient claims process.
• Minimize Further Loss: Take immediate action to prevent further damage or losses. This might mean securing machinery, ensuring the safety of workers, or initiating emergency repairs.
• Documentation of Incident: Thoroughly document the breakdown. Photograph or record the affected machinery, capturing the damage's extent and nature.
• Prepare a Detailed Incident Report: Detail the circumstances surrounding the breakdown, including the date, time, potential causes, and any immediate post-incident actions.
• Technical Assessment: Employ a technician or expert to inspect the machinery. They should provide a report on the damage and an estimate for repairs.
• Business Interruption Analysis: Analyze the financial impact of the breakdown on your business operations. This might require financial statements, sales records, or other documentation to calculate lost profits.
• Submit the Claim: Complete the insurer's claim form, attaching all supporting documents, including photographs, technician reports, your incident report, financial impact analysis, and any other relevant paperwork.
• Insurer's Assessment: The insurer may deploy a surveyor or adjuster to inspect the machinery, validate the claim, estimate the physical damage, and assess the financial impact.
• Settlement: After the claim is validated and the extent of loss determined, the insurer will proceed with the claim settlement, covering both the machinery repair/replacement and the calculated loss of profit.

The Claim Checklist:

For an efficient claim experience, follow this checklist:

• Policy Details: Your insurance policy number, terms, conditions, and contact details of your insurance provider or broker.
• Incident Report: A comprehensive report detailing the breakdown, including specifics on dates, times, and causes.
• Photographic Evidence: Clear photographs or videos capturing the extent of machinery damage.
• Technical Reports: Detailed assessment from a technician or expert on the machinery's damage and repair costs.
• Maintenance Records: Proof of regular maintenance or services, demonstrating the machinery's good condition prior to the breakdown.
• Claim Form: A thoroughly filled-out claim form provided by the insurer.
• Business Interruption Analysis: Detailed financial records showcasing the loss of profits due to the breakdown, including sales records, comparison with previous months/years, and any extra expenses incurred to mitigate the loss.
• Communication Logs: A record of all communications with the insurer, adjusters, technicians, and any other relevant party.
• Invoice/Receipts: Any immediate costs incurred due to the breakdown (like emergency repairs) should be documented with receipts.
• Operational and Safety Protocols: Evidence to demonstrate adherence to all safety and operational guidelines prior to the breakdown.
• Projected Financial Documents: If the business interruption is expected to last longer, projections or forecasts for the affected period can support the claim.

Always ensure you're familiar with the specific terms and conditions of your Machinery Breakdown & Loss of Profit Insurance policy. Policies can vary based on the insurer, and understanding the specifics can greatly aid the claims process.

• All-risk property provides protection for exposures large or small, above or
  below ground.
• Mining equipment, as well as newly acquired equipment, is automatically included.
• Machinery breakdown provides protection for processing machinery and equipment that is vital to your operation.
• Business income, contingent business income and extra expense insurance are available for surface and processing facilities.
• Liability insurance provides protection for bodily injury, property damage, personal injury and advertising injury. It includes general liability insurance for mining and processing, as well as newly acquired or formed organizations.

- Loss of business due to labour disputes or strikes
- Flood damage

• Acts of War and nuclear risks
• Unlawful purposes
• Deliberate Damages
• Existing damages
• Confiscation, nationalization or expropriation
• Subsidence or landslides - unless due to earthquakes or explosions.

The coverage is usually provided for a period of one year.

For the equipments current replacement value should be given

For Liability part sum insured is referred to as Limit of Indemnity. This limit is fixed per accident and per policy period which is called Any One Accident (AOA) limit and Any One Year (AOY) limit respectively.

Mining, anywhere in the world is without doubt inherently hazardous with a clear potential to cause large scale losses with far reaching financial consequences.This will give to mining clients in operating in high-risk environments with a variety of third-party liability solutions.

Special Notes on Mining Insurance

• High-Risk Industry: Mining is inherently risky due to its operational complexities, machinery usage, and exposure to natural elements. Mining insurance is vital to mitigate these risks and protect the financial interests of mining companies.
• Tailored Coverage: Mining insurance is highly customizable to address the unique needs of different mining operations, whether it's open-pit mining, underground mining, or mineral processing. Coverage can include property damage, business interruption, liability, equipment breakdown, and more.
• Comprehensive Risk Assessment: Insurers often conduct thorough risk assessments of mining operations before crafting policies. This evaluation helps in identifying potential hazards and determining appropriate coverage levels.
• Specialized Underwriting: Underwriting mining insurance requires specialized knowledge of the industry's complexities. Insurers need to understand the mining processes, equipment, safety protocols, and potential environmental impact.
• Environmental Considerations: Mining operations can impact the environment significantly. Insurance policies might include coverage for environmental liabilities, cleanup costs, and restoration efforts in case of accidents.
• Global Operations: Many mining companies operate internationally. Mining insurance must consider local regulations, geopolitical risks, and variations in safety standards across different countries.
• Natural Disasters: Mining operations are vulnerable to natural disasters like earthquakes, floods, and landslides. Insurance can provide coverage for damage caused by these events.
• Business Interruption: Mining insurance can cover the financial losses incurred due to business interruptions caused by equipment breakdowns, accidents, or regulatory shutdowns.
• Equipment Breakdown: Mining relies heavily on specialized machinery. Equipment breakdown insurance can be crucial to cover the costs of repairs or replacements, ensuring minimal operational downtime.
• Liability Coverage: Mining operations can pose risks to workers, neighboring communities, and the environment. Liability coverage can protect against legal claims arising from bodily injury, property damage, or environmental pollution.
• Contractual Requirements: Some mining projects might require specific insurance coverage as part of contractual agreements with investors, lenders, or regulatory authorities.
• Worker Safety: Insurers might incentivize strong safety practices by offering reduced premiums to mining companies with comprehensive safety protocols in place.
• Rapid Technological Changes: Advancements in technology impact mining processes. Insurance should be adaptable to changes in equipment and operational methods.
• Long-Term Perspective: Many mining projects span several years or decades. Insurance policies should be designed to cover the entire lifecycle of the project, including exploration, development, production, and closure.
• Claim Complexity: Due to the scale and complexity of mining operations, insurance claims can be intricate. Thorough documentation, proper risk management practices, and efficient claims handling are critical.

Mining insurance plays a vital role in securing the sustainability and profitability of mining operations. Tailoring policies to address the industry's intricacies and working closely with experienced insurers can provide mining companies with the necessary coverage and peace of mind.

Mining insurance provides coverage to mining companies, contractors, and associated sectors. It covers a range of risks, including machinery breakdown, damage to property, business interruptions due to unforeseen events, liability claims, and even environmental liabilities. Given the hazardous nature of mining, having comprehensive insurance is crucial.

The Claim Process:

• Immediate Notification: As soon as an incident occurs that may lead to a claim, notify your insurance company or broker without delay. This ensures they can begin the assessment process immediately.
• Safety First: Given the nature of mining, prioritize the safety of all personnel. Address any immediate hazards and ensure protocols are followed.
• Document the Incident: Record all details of the incident, including photographs, videos, or any other evidence of the damage or situation that led to the claim.
• Prepare an Incident Report: This report should contain the date, time, description of the incident, potential causes, and any immediate measures taken post-incident.
• Technical and Expert Assessment: Depending on the nature of the claim, you might need technicians, geologists, or other experts to provide reports on the incident, damage, or circumstances leading up to it.
• Submit the Claim: Fill out the claim form provided by your insurance company, attaching all relevant documentation, such as photographs, expert reports, your incident report, and any other required paperwork.
• Insurer's Assessment: The insurer may appoint a specialized mining adjuster or surveyor to visit the site, verify the claim, and assess the damages or liabilities.
• Settlement: Once the insurer validates the claim and assesses the extent of the loss or damage, they'll proceed with the claim settlement, which may involve repairing, replacing, compensating, or addressing liabilities based on the specifics of the policy and the nature of the damage or loss.

The Claim Checklist:

For an efficient claim process in the context of mining insurance, consider the following checklist:

• Policy Details: Have your insurance policy number, terms, conditions, and contact details of your insurance provider or broker on hand.
• Incident Report: A comprehensive report detailing the incident, including specifics on dates, times, potential causes, and any preventive measures taken.
• Photographic & Video Evidence: Clear visuals capturing the extent and nature of the damage or situation.
• Technical & Expert Reports: Assessments or evaluations from relevant experts about the damage, liabilities, or circumstances surrounding the incident.
• Maintenance & Safety Records: If machinery breakdown or an accident occurs, it's useful to show that equipment was maintained and safety protocols were followed.
• Claim Form: Complete the insurer's claim form accurately and thoroughly.
• Witness Statements: Accounts from personnel or any other witnesses present during the incident can be crucial.
• Communication Logs: Document any interactions with the insurer, adjusters, experts, and other involved parties.
• Invoice/Receipts: Retain any receipts related to immediate costs incurred due to the incident (e.g., emergency repairs, medical expenses).
• Environmental Impact Reports: In cases of environmental damage or potential liabilities, reports detailing the extent and implications of environmental impact can be vital.
• Legal or Regulatory Documents: Any legal notices, fines, or regulatory actions related to the incident should be documented and provided.

It's essential to understand your specific mining insurance policy's terms and conditions. Mining operations vary widely in nature, and so do their associated risks. Familiarizing yourself with the details of your policy ensures you're well-prepared in case of incidents and can expedite the claims process.