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We offer following Insurance policies
Home insurance, also commonly called homeowner's insurance is a type of property insurance that covers a private residence. It is an insurance policy that combines various personal insurance protections, which can include losses occurring to one's home, its contents, loss of use (additional living expenses), or loss of other personal possessions of the homeowner, as well as liability insurance for accidents that may happen at the home or at the hands of the homeowner within the policy territory.
- Any loss/damage to
- Building and its contents
- Jewellery and valuables
- Domestic appliances TV VCR Audio Systems PC etc.
- Baggage while on travel
- Accidental injury causing death/disability
- Liability to third parties
- Loss of Rent (not exceeding 10% of the total Sum Insured)
- The Insured's Liability to the public in respect of Bodily Injury and Damage
- Riot & Strike and Malicious Damage
- Flood other than as a result of earthquake, volcanic eruption, hurricane, cyclone, typhoon, windstorm
- Subsidence and landslip
Householders insurance exclusions include:
- Willful destruction of property
- Loss, damage, and/or destruction caused by war, wear and tear, atmospheric conditions etc.
- Losses if home has been unoccupied for more than 30 days
- Loss of cash, bullion, painting, works of art, and antiques
- Loss to the structure and/or contents of home due to acts of terrorism
- Caused by war and allied perils
- Nuclear radiation and related causes.
The coverage is usually provided for a period of one year.
For building, the sum insured must cover the full cost of rebuilding the property including architect fee etc and the cost of clearing away the debris and cost of obtaining sanctions for any new building regulations or by-laws.
For contents, the sum insured should be the replacement value except for All Risks and Jewellery
For the remaining the sum insured is as opted by the proposer.
To ensure complete security & protection against accidental damages Home Insurance policy provides cover both to building and its contents.Policy offers comprehensive protection for your home (residential building) and its contents against a variety of risks
Major factors in price estimation include location, coverage, and the amount of insurance, which is based on the estimated cost to rebuild the home
The claim process for an Individual Home Insurance policy in the UAE involves notifying the insurance company of any covered events or damages and submitting the necessary documentation to initiate a claim. Here's a general guide along with a checklist:
Individual Home Insurance Policy Claim Process:
- Contact the Insurance Company: • Report the incident or damage to your home to the insurance company as soon as possible. Follow the specified notification process outlined in your policy document. Some insurers may have a helpline or an online portal for claim intimation.
- Obtain Claim Form: • Request a claim form from the insurance company. This can often be downloaded from the insurer's website or obtained directly from their office.
- Complete Claim Form: • Fill out the claim form accurately and completely. Include all necessary details about the incident, damages, and other relevant information.
- Document the Damage: • If it is safe to do so, document the damage by taking photographs or videos. This visual evidence can support your claim.
- Gather Supporting Documents:
• Collect all required supporting documents. The specific documents may vary, but common requirements include:
• Police report (for theft or burglary).
• Original receipts or invoices for damaged items.
• Repair estimates or invoices.
• Proof of ownership for stolen or damaged items.
• Any other documents specified in the policy. - Submit Documentation: • Submit the completed claim form along with the supporting documents to the insurance company. Ensure that all documents are legible and valid.
- Claim Evaluation: • The insurance company will evaluate the claim based on the provided documents and the terms of the policy.
- Claim Decision: • The insurer will communicate the decision regarding the claim. If approved, details about the payout or repair process will be provided.
- Completed Claim Form: • Fill out the claim form with accurate and detailed information.
- Proof of Identity: • Copies of your identification documents.
- Police Report (if applicable): • Include a copy of the police report if the incident involves theft or burglary.
- Document the Damage: • Take photographs or videos of the damaged areas or items.
- Original Receipts or Invoices: • Provide original receipts or invoices for damaged items, if available.
- Repair Estimates or Invoices: • Include repair estimates or invoices if repairs are needed.
- Proof of Ownership: • Provide proof of ownership for stolen or damaged items, such as purchase receipts or photographs.
- Communication Records: • Keep records of all communication with the insurance company regarding the claim.
Home warranty and insurance protects the first or subsequent purchasers of the new build home against damage caused by structural defects that might arise as a consequence of poor workmanship during the build process. A home warranty is not a warranty at all, but rather a home service contract that covers the repair and/or replacement costs of home appliances, major systems such as heating and cooling, and possibly other components of a home, structural or otherwise. The home service contract generally covers home systems such as the home's plumbing or electrical, and appliances like dishwashers that fail from old age/normal wear and tear. Coverage varies significantly across home warranty companies. Home warranty contracts do not cover all home repairs.
- A licensed builder does not complete the contracted residential construction work and you have terminated the contract
- The contractor fails to rectify defective work
- The building suffers from subsidence or settlement.
• Built in appliances
• Trash compactors
• Swimming pool
What parts of a home are excluded from coverage vary from company to company. Generally, home warranties exclude coverage on systems and appliances that have been misused, intentionally damaged, or not maintained. Some home warranty companies don’t cover non-mechanical parts of system or appliance, like the handles or knobs on an oven, for example. Another common thing for home warranties to exclude coverage on are known conditions. A home warranty company will pay for the cost to repair or replace the system or appliance, as long as it has broken down from normal wear and tear.
The coverage is usually provided for a period of one year.
The sum insured is as opted by the proposer.
• Those who do not have an emergency fund to cover large costly repairs.
• People who prefer not to do home repairs themselves.
• Homeowners who do not want to hassle with finding a contractor.
• First-time homeowners who do not want to worry about additional costly repairs
• Many plans also cover the property while the home is listed. This is a major benefit to sellers. They can be assured they will not have any additional expenses to worry about while they are trying to sell their home.
The cost of a home warranty varies depending on the type of home, the state you live in, and the items covered.
Home Warranty Insurance typically covers the repair or replacement of major home systems and appliances. The claim process for Individual Home Warranty Insurance policies may vary depending on the provider, but here's a general guide along with a checklist: Individual Home Warranty Insurance Claim Process:
- Contact the Warranty Provider: Report the malfunction or breakdown of a covered system or appliance to your home warranty provider. Follow the specified notification process outlined in your policy.
- Obtain Claim Form or Reference Number: Request a claim form or reference number from the warranty provider. This may be available through their website, customer service, or an online portal.
- Complete Claim Form or Provide Information: Fill out the claim form if required. Some providers may initiate the claim process over the phone, and others may have an online submission process. Provide accurate information about the issue.
- Document the Issue: If possible, document the issue by taking photographs or videos. This visual evidence can help support your claim.
- Schedule a Service Call: Follow the warranty provider's procedures for scheduling a service call. They will typically arrange for a qualified technician or contractor to assess and repair the covered item.
- Pay Service Fee (if applicable): Some home warranty policies require a service fee or deductible for each service call. Be prepared to pay this fee, if applicable.
- Claim Evaluation: The warranty provider will evaluate the claim based on the information provided, the service technician's assessment, and the terms of the policy.
- Claim Decision: The provider will communicate the decision regarding the claim. If approved, details about repair or replacement will be provided.
- Claim Form or Reference Number: Obtain a claim form or reference number from the warranty provider.
- Proof of Purchase or Policy Details: Provide proof of purchase for the home warranty policy or have policy details readily available.
- Proof of Identity: Provide copies of your identification documents.
- Photographs or Videos: Document the issue with photographs or videos, if possible.
- Service Fee Payment: Be prepared to pay the service fee or deductible, if applicable.
- Communication Records: Keep records of all communication with the warranty provider, including claim reference numbers and service call details.
- Follow-Up: Follow any additional instructions from the warranty provider, such as providing further information or scheduling follow-up visits.
Metropolitan is best at rendering quality services to their customers whether they are individuals or corporates. Metropolitan focus on establishing itself as a committed, knowledge driven and customer focused entity in the insurance industry.
