We offer following Insurance policies

Basic Medical Insurance (Non-LSB)

Basic Medical Insurance (Non-LSB) in the UAE is a fundamental health insurance policy that provides essential medical coverage to individuals who do not fall within the lower salary bracket category. It ensures that residents have access to necessary healthcare services while offering a broader scope of coverage compared to the lower salary bracket plan.

Basic Medical Insurance (Non-LSB) covers:

  • Inpatient Services: Coverage for hospitalization expenses, including room charges, surgical procedures, and nursing care.
  • Outpatient Services: Coverage for doctor's consultations, diagnostic tests, prescription medications, and specialist visits.
  • Emergency Care: Coverage for emergency medical treatment, ambulance services, and urgent care.
  • Maternity Services: Basic coverage for prenatal care, childbirth, and related medical expenses.
  • Preventive Services: Coverage for essential preventive measures, vaccinations, and wellness check-ups.

Exclusions might involve:

  • Additional Benefits: Some policies offer optional extensions such as dental coverage, optical services, or coverage for specific medical conditions.
  • Enhanced Maternity Coverage: Optional maternity extensions can provide increased coverage for maternity-related expenses.

Exclusions might involve:

  • Cosmetic Procedures: Non-essential cosmetic surgeries or treatments are generally excluded.
  • Pre-existing Conditions: Certain policies might exclude coverage for pre-existing medical conditions during a waiting period.
  • High-End Treatments: Experimental treatments or high-cost procedures may not be covered under the basic insurance plan.

The period of insurance for Basic Medical Insurance (Non-LSB) typically spans one year, with the option for annual renewal.

Basic Medical Insurance (Non-LSB) doesn't have a fixed sum insured; it covers medical expenses up to the policy's specified limits. 

  • Essential Coverage: Basic Medical Insurance (Non-LSB) provides individuals with crucial healthcare coverage, ensuring access to essential medical services.
  • Comprehensive Services: The policy covers a wide range of medical services, including both inpatient and outpatient care, emergency treatment, and preventive measures.
  • Maternity Coverage: Maternity services are included, providing coverage for prenatal care, childbirth, and related medical expenses.
  • Peace of Mind: Policyholders have the reassurance that they can seek medical care without facing the full financial burden of healthcare expenses.

  • Supplementary Coverage: Those seeking more comprehensive coverage can explore supplementary plans that offer additional benefits and higher coverage limits.
  • Network Providers: Reviewing the list of network hospitals and medical providers helps ensure convenient access to medical facilities.
  • Policy Renewal: Regular renewal of the policy is essential to maintain continuous coverage and access to medical services.
  • Comparison: Individuals should compare different insurance providers and policies to find the plan that best aligns with their healthcare needs and financial capacity.
  • Regulatory Compliance: Basic Medical Insurance is a mandatory requirement for all eligible residents in the UAE.
Basic Medical Insurance (Non-LSB) in the UAE ensures that individuals outside the lower salary bracket have access to essential healthcare coverage. While it offers a comprehensive range of services, individuals should evaluate their healthcare needs and consider additional coverage options for more tailored protection. Adhering to policy renewal deadlines and understanding policy terms is crucial for maintaining uninterrupted access to medical services.

Basic Medical Insurance (Lower Salary Bracket)

Basic Medical Insurance in the lower salary bracket in the UAE is a mandatory health insurance policy designed to provide essential healthcare coverage to individuals with lower income levels. It aims to ensure that even individuals with limited financial resources have access to necessary medical services.

Basic Medical Insurance covers:

  • Inpatient Services: Coverage for hospitalization, including room charges, nursing care, and surgical procedures.
  • Outpatient Services: Coverage for doctor's consultations, diagnostic tests, and prescription medications.
  • Emergency Care: Coverage for emergency medical treatment, including ambulance services.
  • Maternity Services: Basic coverage for maternity-related expenses, including prenatal care and childbirth.
  • Preventive Services: Coverage for essential preventive measures, vaccinations, and wellness check-ups.

Additional Coverage: Some policies might offer optional extensions for dental care, optical services, and specialist consultations for specific medical conditions.

This policy does not cover any loss resulting from interruption of or interference with the business attributable to the following causes : Exclusions might involve:

  • Cosmetic Procedures: Non-essential cosmetic surgeries or treatments are typically excluded.
  • Pre-existing Conditions: Some policies may have exclusions for pre- existing medical conditions during the initial waiting period.
  • High-End Treatments: High-cost or experimental treatments might not be covered by basic insurance.

The period of insurance for Basic Medical Insurance typically spans one year, with the option for renewal annually.

Basic Medical Insurance doesn't have a fixed sum insured; it covers medical expenses up to the policy's coverage limits. 

  • Affordable Healthcare: Basic Medical Insurance ensures that individuals with lower income can access essential healthcare services without bearing a heavy financial burden.
  • Emergency Coverage: The policy offers coverage for unexpected medical emergencies, including accident-related injuries.
  • Preventive Care: Coverage for preventive services encourages individuals to prioritize their health through regular check-ups and vaccinations.

  • Basic Coverage: While Basic Medical Insurance provides essential coverage, it may have limitations in terms of the range of medical services covered.
  • Additional Coverage: Individuals seeking more comprehensive coverage may consider upgrading to a higher-tier health insurance plan.
  • Access to Providers: Policyholders should review the list of network providers to ensure they have convenient access to medical facilities and professionals.
  • Renewal: Regular renewal of the policy is important to ensure continued coverage and access to medical services.
  • Regulatory Compliance: Basic Medical Insurance is a mandatory requirement for all eligible residents in the UAE, including those in the lower salary bracket.
Basic Medical Insurance in the lower salary bracket in the UAE aims to address the healthcare needs of individuals with limited financial resources. While it offers essential coverage, individuals should consider their healthcare needs and financial situation to determine if additional coverage is necessary. Adhering to renewal deadlines and understanding the policy terms is crucial to ensure uninterrupted access to medical services.

Basic Medical Insurance for Domestic Workers

Basic Medical Insurance for Domestic Workers in the UAE is a mandatory health insurance policy designed to provide essential healthcare coverage to domestic workers employed in households. It ensures that these workers have access to necessary medical services, promoting their well-being and health while working in the UAE.

Basic Medical Insurance for Domestic Workers covers:

  • Inpatient Services: Coverage for hospitalization expenses, including room charges, surgical procedures, and nursing care.
  • Outpatient Services: Coverage for doctor's consultations, diagnostic tests, prescription medications, and specialist visits.
  • Emergency Care: Coverage for emergency medical treatment, ambulance services, and urgent care.
  • Maternity Services: Basic coverage for prenatal care, childbirth, and related medical expenses.
  • Preventive Services: Coverage for essential preventive measures, vaccinations, and wellness check-ups.

Extensions can include:

  • Additional Benefits: Some policies might offer optional extensions such as dental coverage, optical services, or coverage for specific medical conditions.
  • Enhanced Maternity Coverage: Optional maternity extensions can provide increased coverage for maternity-related expenses.

Exclusions might involve:

  • Cosmetic Procedures: Non-essential cosmetic surgeries or treatments are generally excluded.
  • Pre-existing Conditions: Certain policies might exclude coverage for pre-existing medical conditions during a waiting period.
  • High-End Treatments: Experimental treatments or high-cost procedures may not be covered under the basic insurance plan.

The period of insurance for Basic Medical Insurance for Domestic Workers typically spans one year, with the option for annual renewal.

Basic Medical Insurance for Domestic Workers doesn't have a fixed sum insured; it covers medical expenses up to the policy's specified limits. 

  • Essential Coverage: Basic Medical Insurance ensures that domestic workers have access to essential healthcare services, addressing their medical needs and promoting their health.
  • Comprehensive Services: The policy covers a wide range of medical services, including both inpatient and outpatient care, emergency treatment, and preventive measures.
  • Maternity Coverage: Maternity services are included, providing coverage for prenatal care, childbirth, and related medical expenses.
  • Peace of Mind: Employers have the reassurance that their domestic workers can seek medical care without facing the full financial burden of healthcare expenses.li>

Employer Responsibility: Employers are required by law to provide Basic Medical Insurance for Domestic Workers and should ensure timely renewals.

  • Policy Details: Employers should review the policy details to understand coverage limits, exclusions, and any additional benefits.
  • Emergency Numbers: Employers should provide domestic workers with emergency contact numbers and information about how to access medical care.
  • Communication: Clear communication with domestic workers about their healthcare coverage and procedures is important to ensure they receive appropriate medical care.
  • Regulatory Compliance: Providing medical insurance for domestic workers is a mandatory requirement in the UAE to safeguard their health and well-being.
Basic Medical Insurance for Domestic Workers in the UAE is a crucial measure to ensure that domestic workers have access to necessary healthcare services and are covered in case of medical emergencies. Employers should fulfil their legal obligation to provide this insurance and ensure that their domestic workers are aware of their healthcare coverage and rights.

Basic Medical Insurance for Investors and Partners

Basic Medical Insurance for Investors and Partners in the UAE is a health insurance policy designed to provide essential medical coverage to investors, business partners, and stakeholders who are actively involved in businesses within the country. It ensures that these individuals have access to necessary medical services, promoting their health and well- being while contributing to the UAE's business environment.

Basic Medical Insurance for Investors and Partners covers:

  • Inpatient Services: Coverage for hospitalization expenses, including room charges, surgical procedures, and nursing care.
  • Outpatient Services: Coverage for doctor's consultations, diagnostic tests, prescription medications, and specialist visits.
  • Emergency Care: Coverage for emergency medical treatment, ambulance services, and urgent care.
  • Maternity Services: Basic coverage for prenatal care, childbirth, and related medical expenses.
  • Preventive Services: Coverage for essential preventive measures, vaccinations, and wellness check-ups.

Extensions can include:

  • Additional Benefits: Some policies might offer optional extensions such as dental coverage, optical services, or coverage for specific medical conditions.
  • provide increased coverage for maternity-related expenses.

Exclusions might involve:

  • Cosmetic Procedures: Non-essential cosmetic surgeries or treatments are generally excluded.
  • Pre-existing Conditions: Certain policies might exclude coverage for pre-existing medical conditions during a waiting period.
  • High-End Treatments: Experimental treatments or high-cost procedures may not be covered under the basic insurance plan.

The period of insurance for Basic Medical Insurance for Investors and Partners typically spans one year, with the option for annual renewal.

Basic Medical Insurance for Investors and Partners doesn't have a fixed sum insured; it covers medical expenses up to the policy's specified limits. 

  • Essential Coverage: Basic Medical Insurance ensures that investors and partners actively contributing to businesses in the UAE have access to essential healthcare services, addressing their medical needs.
  • Comprehensive Services: The policy covers a wide range of medical services, including both inpatient and outpatient care, emergency treatment, and preventive measures.
  • Maternity Coverage: Maternity services are included, providing coverage for prenatal care, childbirth, and related medical expenses.
  • Business Continuity: By providing health coverage, businesses can promote the well-being of their investors and partners, supporting their active involvement and contributions.

  • Business Requirements: Basic Medical Insurance is often a requirement for certain business activities involving investors and partners in the UAE.
  • Policy Details: Businesses should review the policy details to understand coverage limits, exclusions, and any additional benefits.
  • Emergency Numbers: Businesses should ensure that investors and partners have access to emergency contact numbers and information about how to access medical care.
  • Communication: Clear communication with investors and partners about their healthcare coverage and procedures is important to ensure they receive appropriate medical care.
  • Regulatory Compliance: Providing medical insurance for investors and partners aligns with UAE regulations and promotes the well-being of key contributors to the business landscape.
Basic Medical Insurance for Investors and Partners in the UAE is a measure that ensures these key contributors have access to necessary healthcare services and are covered in case of medical emergencies. Businesses should adhere to regulatory requirements and communicate effectively with their investors and partners regarding healthcare coverage and procedures.

Basic Medical Insurance for Non-working Dependents and Parents

Basic Medical Insurance for Non-working Dependents and Parents in the UAE is a health insurance policy designed to provide essential medical coverage to individuals who are dependents or parents of the primary visa holders (such as residents or employees) and are not employed. It ensures that these individuals have access to necessary medical services and promotes their well-being and health.

Basic Medical Insurance for Non-working Dependents and Parents covers:

  • Inpatient Services: Coverage for hospitalization expenses, including room charges, surgical procedures, and nursing care.
  • Outpatient Services: Coverage for doctor's consultations, diagnostic tests, prescription medications, and specialist visits.
  • Emergency Care: Coverage for emergency medical treatment, ambulance services, and urgent care.
  • Maternity Services: Basic coverage for prenatal care, childbirth, and related medical expenses.
  • Preventive Services: Coverage for essential preventive measures, vaccinations, and wellness check-ups.

Extensions can include:

  • Additional Benefits: Some policies might offer optional extensions such as dental coverage, optical services, or coverage for specific medical conditions.
  • Enhanced Maternity Coverage: Optional maternity extensions can provide increased coverage for maternity-related expenses.

Exclusions might involve:   

  • Cosmetic Procedures: Non-essential cosmetic surgeries or treatments are generally excluded.
  • Pre-existing Conditions: Certain policies might exclude coverage for pre-existing medical conditions during a waiting period.
  • High-End Treatments: Experimental treatments or high-cost procedures may not be covered under the basic insurance plan.
  • Loss of or damage to machinery or mechanical installations which are not listed in the list of plant & machinery insured

The period of insurance for Basic Medical Insurance for Non-working Dependents and Parents typically spans one year, with the option for annual renewal.

Basic Medical Insurance for Non-working Dependents and Parents doesn't have a fixed sum insured; it covers medical expenses up to the policy's specified limits.  

  • Essential Coverage: Basic Medical Insurance ensures that non- working dependents and parents of visa holders have access to essential healthcare services, addressing their medical needs and promoting their health.
  • TComprehensive Services: The policy covers a wide range of medical services, including both inpatient and outpatient care, emergency treatment, and preventive measures.
  • Maternity Coverage: Maternity services are included, providing coverage for prenatal care, childbirth, and related medical expenses.
  • Peace of Mind: Visa holders and sponsors have the reassurance that their dependents and parents can seek medical care without facing the full financial burden of healthcare expenses.

  • Sponsor Responsibility: Visa sponsors are required to provide Basic Medical Insurance for Non-working Dependents and Parents, ensuring their well-being and healthcare coverage.
  • Policy Details: Sponsors should review the policy details to understand coverage limits, exclusions, and any additional benefits.
  • Emergency Numbers: Sponsors should ensure that dependents and parents have access to emergency contact numbers and information about how to access medical care.
  • Communication: Clear communication with dependents and parents about their healthcare coverage and procedures is important to ensure they receive appropriate medical care.
  • Regulatory Compliance: Providing medical insurance for non-working dependents and parents is a requirement in the UAE to safeguard their health and well-being.
Basic Medical Insurance for Non-working Dependents and Parents in the UAE is an important measure to ensure that these individuals have access to necessary healthcare services and are covered in case of medical emergencies. Visa sponsors should fulfil their obligation to provide this insurance and ensure that their dependents and parents are aware of their healthcare coverage and rights.

Medical Insurance for All Individual Families

Medical Insurance for All Individual Families in the UAE is a comprehensive health insurance policy designed to cover the medical needs of entire families. This policy ensures that family members, including parents, children, and dependents, have access to a wide range of medical services, promoting their health and well-being.

Family Medical Insurance covers:

  • Inpatient Services: Coverage for hospitalization expenses, including room charges, surgeries, and nursing care.
  • Outpatient Services: Coverage for doctor's consultations, diagnostic tests, prescription medications, and specialist visits.
  • Emergency Care: Coverage for emergency medical treatment, ambulance services, and urgent care.
  • Maternity Services: Coverage for prenatal care, childbirth, and related medical expenses.
  • Paediatric Care: Coverage for children's medical needs, including vaccinations, check-ups, and treatments.
  • Preventive Services: Coverage for preventive measures, wellness check-ups, and health screenings.
  • Chronic Conditions: Coverage for managing chronic illnesses and ongoing medical needs.
  • Dental and Optical Care: Some plans may offer optional extensions for dental and optical services.

Extensions can include:

  • Enhanced Maternity Coverage: Optional maternity extensions can provide increased coverage for maternity-related expenses.
  • Additional Paediatric Coverage: Extensions for specialized paediatric care and treatments.
  • Wellness Programs: Optional extensions for wellness programs, fitness memberships, and health coaching.

Exclusions might involve:

  • Cosmetic Procedures: Non-essential cosmetic surgeries or treatments are generally excluded.
  • Pre-existing Conditions: Certain policies might exclude coverage for pre-existing medical conditions during a waiting period.
  • High-End or Experimental Treatments: Some advanced or experimental treatments may not be covered.

The period of insurance for Family Medical Insurance typically spans one year, with the option for annual renewal.

Family Medical Insurance doesn't have a fixed sum insured

  • Comprehensive Family Coverage: This policy offers comprehensive coverage for various family members, ensuring their diverse healthcare needs are met.
  • Peace of Mind: Coverage provides reassurance that family members can receive medical care without causing a significant financial burden.
  • Access to Quality Care: Family members can access a network of medical facilities and healthcare professionals for timely and quality medical treatment.
  • Paediatric and Maternity Care: The policy addresses the unique healthcare needs of children and covers maternity-related expenses.
  • Preventive Care: Coverage for preventive services encourages the family to prioritize their health through regular check-ups and screenings.

  • Policy Comparison: Families should compare different insurance providers and policy options to find the plan that best aligns with their family's healthcare needs and preferences.
  • Coverage Limits: Understanding coverage limits and policy terms helps manage expectations about the extent of coverage for various family members.
  • Network Providers: Reviewing the list of network hospitals and medical providers ensures convenient access to medical facilities.
  • Renewal: Regular renewal of the policy is essential to maintain continuous coverage and access to medical services for the entire family.
  • Regulatory Compliance: Providing medical insurance for families fulfills the UAE's requirement for healthcare coverage, ensuring the well- being of all family members.
Medical Insurance for All Individual Families in the UAE offers a comprehensive solution to families seeking healthcare coverage for their diverse needs. By selecting a family plan that suits their requirements and consulting with insurance professionals, families can ensure they have effective medical coverage that addresses the health and well-being of all their members.

Medical Insurance - Conventional Plans for All Individuals

Medical Insurance - Conventional Plans for All Individuals in the UAE are comprehensive health insurance policies designed to provide a wide range of medical coverage to individuals of all ages and backgrounds. These plans offer essential healthcare coverage to residents, expatriates, and citizens, ensuring access to medical services for various healthcare needs.

Conventional Medical Insurance Plans cover:

  • Inpatient Services: Coverage for hospitalization expenses, including room charges, surgeries, and nursing care.
  • Outpatient Services: Coverage for doctor's consultations, diagnostic tests, prescription medications, and specialist visits.
  • Emergency Care: Coverage for emergency medical treatment, ambulance services, and urgent care.
  • Maternity Services: Coverage for prenatal care, childbirth, and related medical expenses.
  • Preventive Services: Coverage for preventive measures, vaccinations, wellness check-ups, and health screenings.
  • Chronic Conditions: Coverage for managing chronic illnesses and ongoing medical needs.
  • Medications: Coverage for prescription medications and necessary treatments.
  • Dental and Optical Care: Some plans may offer optional extensions for dental and optical services.

Extensions can include:

  • Enhanced Maternity Coverage: Optional maternity extensions can provide increased coverage for maternity-related expenses.
  • Additional Specialty Care: Extensions for specific medical conditions or treatments, such as physiotherapy or mental health services.

Exclusions might involve:

  • Cosmetic Procedures: Non-essential cosmetic surgeries or treatments are generally excluded.
  • Pre-existing Conditions: Certain policies might exclude coverage for pre-existing medical conditions during a waiting period.
  • High-End or Experimental Treatments: Some advanced or experimental treatments may not be covered.

The period of insurance for Conventional Medical Insurance Plans typically spans one year, with the option for annual renewal.

Conventional Medical Insurance Plans don't have a fixed sum insured; they cover medical expenses up to the policy's specified limits. You are obliged to keep complete records i.e. inventories, production and balance sheets, for the three preceding years shall be held in safe keeping.
Contribution condition – If at the time any claim arises under the Policy there is any other insurance covering the same loss, damage or liability, we shall not be liable to pay or contribute more than its rateable proportion of any claim for such loss, damage or liability.

  • Comprehensive Coverage: These plans offer comprehensive coverage for a wide range of medical services, ensuring individuals can address their healthcare needs effectively.
  • Peace of Mind: Coverage provides reassurance that medical expenses can be managed without causing a significant financial burden.
  • Access to Quality Care: Individuals can access a network of medical facilities and healthcare professionals for timely and quality medical treatment.
  • Preventive Care: Coverage for preventive services encourages individuals to prioritize their health through regular check-ups and screenings.
  • Emergency Support: In case of emergencies, policyholders have access to immediate medical care and ambulance services.

  • Policy Comparison: Individuals should compare different insurance providers and policy options to find the plan that best aligns with their healthcare needs and preferences.
  • Coverage Limits: Understanding coverage limits and policy terms helps manage expectations about the extent of coverage.
  • Network Providers: Reviewing the list of network hospitals and medical providers ensures convenient access to medical facilities.
  • Renewal: Regular renewal of the policy is essential to maintain continuous coverage and access to medical services.
  • Regulatory Compliance: Medical insurance is a requirement for all individuals residing in the UAE, aligning with the country's commitment to providing accessible healthcare.
Conventional Medical Insurance Plans in the UAE offer a comprehensive solution to individuals seeking access to quality healthcare services. By choosing a plan that suits their needs and consulting with insurance professionals, individuals can ensure they have effective medical coverage that addresses various health-related requirements.

Medical Insurance - International Plans for All Individuals in UAE

Medical Insurance - International Plans for All Individuals in the UAE are comprehensive health insurance policies designed to offer global coverage for medical needs. These plans cater to residents, expatriates, and citizens, providing access to medical services not only within the UAE but also internationally, ensuring individuals can receive medical care wherever they are.

International Medical Insurance Plans cover:

  • Global Coverage: Coverage for medical services both within the UAE and abroad, ensuring individuals can seek medical care in different countries.
  • Inpatient Services: Coverage for hospitalization expenses, including room charges, surgeries, and nursing care.
  • Outpatient Services: Coverage for doctor's consultations, diagnostic tests, prescription medications, and specialist visits.
  • Emergency Care: Coverage for emergency medical treatment, ambulance services, and urgent care.
  • Maternity Services: Coverage for prenatal care, childbirth, and related medical expenses.
  • Preventive Services: Coverage for preventive measures, vaccinations, wellness check-ups, and health screenings.
  • Chronic Conditions: Coverage for managing chronic illnesses and ongoing medical needs.
  • Medications: Coverage for prescription medications and necessary treatments.
  • Dental and Optical Care: Some plans may offer optional extensions for dental and optical services.

Extensions can include:

  • Enhanced Maternity Coverage: Optional maternity extensions can provide increased coverage for maternity-related expenses.
  • Additional Specialty Care: Extensions for specific medical conditions or treatments, such as physiotherapy or mental health services.

Exclusions might involve:

  • Cosmetic Procedures: Non-essential cosmetic surgeries or treatments are generally excluded.
  • Pre-existing Conditions: Certain policies might exclude coverage for pre-existing medical conditions during a waiting period.
  • High-End or Experimental Treatments: Some advanced or experimental treatments may not be covered.

The period of insurance for International Medical Insurance Plans typically spans one year, with the option for annual renewal.

International Medical Insurance Plans don't have a fixed sum insured; they cover medical expenses up to the policy's specified limits.  

  • Global Access: Individuals can seek medical care both in the UAE and internationally, providing flexibility for those who travel or have international medical needs.
  • Comprehensive Coverage: These plans offer comprehensive coverage for a wide range of medical services, ensuring individuals can address their healthcare needs effectively.
  • Peace of Mind: Coverage provides reassurance that medical expenses can be managed without causing a significant financial burden, even in different countries.
  • Access to Quality Care: Individuals have access to a network of medical facilities and healthcare professionals worldwide for timely and quality medical treatment.
  • Emergency Support: In case of emergencies during international travel, policyholders have access to immediate medical care and support.

  • Policy Comparison: Individuals should compare different insurance providers and policy options to find the international plan that best aligns with their healthcare needs and travel habits.
  • Coverage Limits: Understanding coverage limits and policy terms helps manage expectations about the extent of coverage, especially when seeking medical care abroad.
  • Network Providers: Reviewing the list of global network hospitals and medical providers ensures convenient access to medical facilities while traveling.
  • Renewal: Regular renewal of the policy is essential to maintain continuous coverage and access to medical services both within the UAE and internationally.
  • Regulatory Compliance: International Medical Insurance Plans fulfill the UAE's requirement for medical insurance, while also offering enhanced coverage for global healthcare needs.
International Medical Insurance Plans in the UAE provide a comprehensive solution for individuals seeking healthcare coverage both at home and abroad. By selecting an international plan that suits their needs and consulting with insurance professionals, individuals can ensure they have effective medical coverage that spans across various geographical boundaries.

Individual Insurance

Individual Reimbursement Claims Process for Medical Insurance Policies in the UAE:

  • Notification to the Insurer: Inform the insurance company as soon as possible after receiving medical treatment. Most insurers have a helpline or online portal for claim notifications.
  • Claim Form Submission: Complete the reimbursement claim form provided by the insurer. This form is usually available on the insurer's website or can be obtained from their office.
  • Documentation Collection: Gather all necessary documents, including original medical bills, prescriptions, diagnostic reports, invoices, and any other relevant receipts. Ensure that the documents are clear and legible.
  • Prescription Submissions: If prescription medications are part of the claim, provide the original pharmacy receipts along with a copy of the prescription.
  • Claim Form and Document Submission: Submit the completed claim form along with all supporting documents to the insurance company. This can often be done online through the insurer's portal or by visiting their office in person.
  • Claim Assessment: The insurance company will assess the claim, which may involve reviewing medical reports, bills, and other documents. A claims adjuster may be assigned to evaluate the eligibility and extent of the claim.
  • Approval or Denial: The insurer will communicate the decision to approve or deny the reimbursement claim. If approved, the insurer will proceed with the reimbursement process.
  • Reimbursement Process: If the claim is approved, the insurer will reimburse the policyholder for the eligible expenses. This reimbursement may be deposited directly into the policyholder's bank account or provided as a cheque.
  • Claim Closure: After reimbursement, review the settlement details provided by the insurer to ensure accuracy. The claim is considered closed once the reimbursement is processed.

Claims Checklist for Individual Reimbursement Claims:
  • Policy Information: Have a copy of the medical insurance policy and understand the coverage details, limits, and exclusions.
  • Claim Form: Obtain the reimbursement claim form from the insurer and complete it accurately. Ensure all required fields are filled in.
  • Original Medical Bills: Collect original medical bills and invoices from healthcare providers. Ensure they include detailed information about the treatment, dates, and costs.
  • Prescription Details: If prescription medications are part of the claim, provide the original pharmacy receipts along with a copy of the prescription.
  • Diagnostic Reports: Include any relevant diagnostic reports or test results related to the medical treatment.
  • Doctor's Reports: Obtain and submit any reports or notes from the treating physicians detailing the diagnosis, treatment, and prognosis.
  • Policyholder Information: Ensure that your contact information is up-to-date with the insurance company. This includes your phone number, email address, and physical address.
  • Bank Details: Provide accurate bank details for direct reimbursement, including the account number and IBAN.

Documents to be Submitted for Individual Reimbursement Claims:

  • Completed Claim Form: Duly filled and signed reimbursement claim form.
  • Original Medical Bills and Invoices: Detailed bills from healthcare providers, including itemized services and costs.
  • Prescription Documentation: Original pharmacy receipts along with a copy of the prescription, if applicable.
  • Diagnostic Reports: Relevant diagnostic reports or test results related to the medical treatment.
  • Doctor's Reports: Reports or notes from treating physicians detailing the diagnosis, treatment, and prognosis.
  • Policy Details: Copy of the medical insurance policy card and Emirates ID.
  • Bank Information: Accurate bank details for direct reimbursement.
  • Contact Information: Updated contact information for the policyholder.
Individuals should check with their specific insurance provider for any additional requirements or variations in the claims process. Timely and accurate submission of all necessary documents is crucial for a smooth reimbursement process.